Old English Inns Customer Satisfaction Survey

www.youroldenglishinn.co.uk - Old English Inns Customer Satisfaction Survey

Old English Inns Customer Satisfaction Survey Prizewww.youroldenglishinn.co.uk - Old English Inns Customer Satisfaction Survey

  1. £250

Old English Inns Customer Satisfaction Survey Usability Report

  1. PC/Notebook usability rating: 3/5. About 10 minutes to finish, 2 open questions and a receipt is needed.
  2. Tablet usability rating: 2/5. No mobile page for Tablet. 2 open questions and you need to enter personal information.
  3. Smartphone usability rating: 2/5. No mobile page for smartphones. You can still finish Old English Inns Customer Satisfaction Survey via your smartphone and it may take you more than 10 minutes to finish.

Old English Inns Customer Satisfaction Survey Step by Step Guide

  1. Visit the Old English Inns customer satisfaction survey official website
  2. Enter the location ID shown on your invite card and click "Take part" to begin the survey or if you do not have a location code, select location, date and time of your visit
  3. Select answers to questions like "How likely would you be to recommend this location to your friends or colleagues? ", "How satisfied were you with your recent visit?" and so forth based on your most recent visit
  4. Select answers to questions like "How often have you visited this location in the last 6 months?"
  5. Select your level of agreement with the statements like "I was welcomed in a warm and friendly manner", "The outside location was inviting", etc.
  6. Select your satisfaction with the statements about your most recent visit such as booking process, breakfast, etc.
  7. Answer open questions related to your most recent visit such as the best thing about your visit, and what they can do to improve your most recent visit
  8. Select you gender, age, etc.
  9. Select how much you spend on the leisure activities over the past 7 days such as drinking out, eating out, etc.
  10. Fill out your personal contact information to finish the survey

Old English Inns Customer Satisfaction Survey Video
If you have any problem or difficulty to finish the Old English Inns online customer satisfaction survey, refer to the following survey video recorded editorial team.

More Information About Old English Inns
Old English Inns is a collection of some of England's historic pubs inns and hotels, steeped in history and loved for their warmth and hospitality. Whether taking time out in a pub or getting away to a hotel, you will fall in love with the cosy bars, crooked walls and low beams.

Your experience with Old English Inns will be different every time: choose from over 100 pubs, inns and hotels in some of the most beautiful parts of the country across 24 counties. Discover old coaching inns, attractive town houses, thatched and timbered buildings, all individual in style, packed full of history, warm and welcoming – in market towns, countryside and seaside locations. I was welcomed in a warm and friendly manner

About Old English Inns customer Satisfaction Survey
Survey Website: www.youroldenglishinn.co.uk
Survey Incentive: £250
Host Website: uk.marketforce.com
Marketing Support: marketforce

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43 comments on “www.youroldenglishinn.co.uk - Old English Inns Customer Satisfaction Survey

  1. Malcolm Rutland says:

    We enjoyed an excellent early evening meal at The Queens Head (8647) served by Joanne

  2. Michael Buckley says:

    We enjoyed an excellent lunch at the Cottage Loaf (7694)served attentively by Helen & Vicky

  3. R Harding says:

    Popped in once again on 17th Nov about 12.30. The IPA and the food were first class. The service was excellent with the young lady waitress discovering my car keys that I had left on the table and bringing them to me before I had time to leave the pub.

  4. Paul Johnson says:

    service was fine. food was very poor. potted mackerel was the worst thing I have ever seen served,just lots of runny cream with mackerel.the battered fish was over cooked as was the burger
    which I had which was also of poor quality and the lamb cutlets were mainly fat.

    When I paid the bill I was not asked if everything was to our satisfaction,everyone seems too eager to give out cards for free dessert on the next visit rather than be concerned about this one.

    Jake 7849

  5. glenis hegyi says:

    we have visited the Harrington arms on many occasions and the staff are brilliant but the food can let it all down it comes well presented but not hot I have in the last two visits had to send food back to the kitchen I feel sorry for the front of house staff having to deal with this on what seems to be normal poor service from the kitchen

  6. joanne hanson says:

    A group of us went out for a celebratory birthday meal for my mum , our waitress Lisa was very helpful and nothing was too much trouble for her. We visited the Plume Of Feathers at Burnham Green in Hertfordshire. 10/10 For service , food, decor and alround ambiance.

  7. Ron Bourne says:

    Stayed at the Cromwell Arms Hotel, Banbury, Oxfordshire, booked from Friday 18th April 2014 to Sunday 20th. On arrival about 1245 said to Cloe on reception, that I was not feeling well and needed to lie down. her reply was that booking in was 2pm. I told her I was ill but was told that booking in was 2pm.
    Bearing in mind she knew that we were a party with 7 doubles and one single booked, I would assume that at least one of the rooms would have been ready for occupation.
    perhaps the allocation of rooms could have been changed or none of our group would have minded me lying down in their room.
    There was not any attempt to see if any room was available.
    I returned at 2pm and went to be staying there till 8am Saturday. We booked out (paid full price) and returned home about 12pm Saturday, going straight to bed.
    That is where I stayed until Tuesday morning!
    Certainly this wasn,t the best service I,ve had in any of the many Hotels that I,ve stayed at.
    Don,t know what the Hotel was like, only looked up at the ceiling in room 12. Ron.

  8. sandra SOLLER says:

    Onces again we have stayed at the George Hotel Huntingdon.As always we were made very weclome by all the staff,Leo who weclomed us,Rhiannan on desk,Therese who looked after our meal the first day,Nikki who looked after us on mothers day(first class food)Sally who serves our breakfast and Dave the chef who does the best ever egg benedict,Jenny who looks after our room,we feel at home here,and there are so many places to visit,we hope to come back again very soon,so thank you all.from Sandra@Mike

  9. mark freeman says:

    we visited your restaurant in holywell Cambridgeshire for a family dinner on march 16th 2014.the meal was booked for 12.30pm and we ordered at 1pm. we then waited 40 minutes for our food to arrive when it did most meals were cold or very poor in quality. the food used were not of a high standard we know because my partner mrs sue crook works in the food industry.we then when we finished these meals waited another 40 minutes for the plates to be cleared.i asked a waitress to clear the plates,she said they were delivering food to others tables before they get cold.we only her once in the time we ate our food.as to the desert when we ordered this the delay was about 20 minutes.these came 30 minutes laterand again were cold .we expect when visiting a restaurant that time spent there would be about a hour and a half not nearly 3 hours.the pub in question is the old ferry boat.it would appear that because the a two sections in this pub preference it given to smaller table section.leaving the big table section as second class service. when visiting resturants we expect good or excellent service and on this occasion this was severly lacking.we would appreciate a reply of some sort.you can call me on 01954782234 if you wish to improve your service.am sure if you do not I could spread the word.

  10. Valerie lee says:

    Good service, lovely menu and food delicious.

  11. Sheila Greenwood says:

    Just spent a night at the Ely Hotel in yateley. The food was spacious and comfortable and the pub was delightful. Very friendly staff and very good value dinner - 2 main courses for 9.99. We shall definitely go again and shall explore some other Old English Inns. We went to the Rave in Hook 2 weeks ago and that was very nice too.

  12. Stephen Ralph says:

    Quality food in a perfect setting with very friendly staff would recommend

  13. DW.Land says:

    ref. Cedars inn , Sticklepath ,Barnstaple, Devon. my wife and I went for a meal and drinks at the Cedars on the evening of the 31/01/2014. We really enjoyed our evening, our food was great ,as was our drinks.
    The two lads serving behind the bar and taking meal orders were brilliant [did`nt get their names]
    nothing was to much trouble ,excellent attitude from everyone, keep it up.
    WE WILL BE BACK!!!!!


  14. barry porter says:

    All staff were very helpfull and keen but the hotel was very tired and dirty dinning room no two chairs the same plus tables were dirty and old. the breakfast is good but dinner was very hit and miss.bedrooms dark and unwelcoming with very tired bathroom. the staff are very helpfull. The hotel needs complete refurb. Our daughter stayed at the premier inn barnstaple and it was spotless. The location is great you are not making the most of it.

  15. Ron Rogers says:

    Excellent food served with efficiency and care for the diner.Very adequate proportions served on hot plates.Extremely pleasant surroundings made the whole eating experience one to remember and one to experience again in the near future.

  16. Peter Yetman says:

    Fishermans Rest Titchfield. Having recently discovered this establishment we have returned several times for birthdays, lunches out and today a pre- Christmas lunch with an elderly neighbour. They never fail . The atmosphere is friendly and welcoming. The staff attentive and the menus and food are absolutely excellent in choice, presentation and price. To be recommended for everyone and every occasion

  17. C. Freeman says:

    We are frequent visitors to the White Hart, Coggeshall for morning coffee once or twice a week and meals once or twice per month with friends. Generally speaking the food is good but not as good as it used to be. We have lived in Coggeshall for 7 years and during that time we have watched the standards of the hotel slowly deteriorate. Managers come and go like the seasons, the staff likewise save for the two brilliant Italian members of staff who appear to keep the place going at times. The White Hart is in dire need of refurbishment; new carpets, re-painting inside and out, new toilets and a logburner to replace the open fire which smokes and has often driven us out of the room! It is a wonderful old building and should be the jewel in the group's crown.

  18. Donald. D. Ivie says:

    Visited the Castle & Ball in Marlborough last Saturday? The food was delicious the service was excellent and our waiter Sean was superb. He cultivated a rapport with all diners and was so friendly, efficient and polite my wife and I will revisit and recommend to our frinds and family.

  19. Jane bowler says:

    Good service and lovely food.

  20. Wayne Muirhead says:

    I was a resedent at the Old English in Ross on Wye for a few weeks, in Oct and found the staff and accommidation well above avarage, and the helpfulness of the staff and friendleness of the staff fantastic and I would like to tahnk all the team and mention a few to pass on my thank's Joe the manager and Joe B, Gail, Joide, Brian, Patric.....it was a great time made special by this team....

  21. mrs N C Gallimore & Mr J Gallimore says:

    We stayed at The Coleshill Hotel Coleshill. Nov 1st to Nov 3rd. Nice room. Very pleasant and
    helpful staff. Excellent food. Really lovely Hotel. Just one moan , it was very noisy both nights due to parties taking place. If we go again we would ask to go in the Annexe. Don't mean to be Kiljoys as we really enjoyed it there , and it shows what a poular place it is.

  22. Miss Clevedon says:

    Extremely happy with the food! Our waitress was smiley & willing to banter + a happy, relaxed atmosphere = a party of 6 very happy customers! Shall defo b returning soon!

  23. Richard Snelling says:

    Pauline at Saracen's Head Towcester (6509) was extremely good. The service and food were very good too.
    We liked the new layout and decor - a huge improvement.

  24. Mr. I. R. Leitch says:

    Very good, six of us had your two courses for £7.95 at The Grosvenor in Stockbridge. Good selection and well cooked and presented. Will return.

  25. Alex Schlesinger says:

    I would take part in your survey if your date selection worked.
    What`s more i have a good report to make.

  26. jo day says:

    very good meal warm friendly service and I am pleased it still felt like a proper pub you can bring your dog in good most important

  27. N.A.Voake says:

    Good food aand excellent service at very reasonable prices. Jody was an excellent and caring waitress

  28. JANET WHYSALL says:

    my friend and I had pleaseant evening and a most enjoyable meal served by a most attentive waiteress called Gail loacation 7896. As we live less than 2 miles away for the Phoniex we as a family and along with friends use the Inn on a regular basis and also ake advante of any offer that are avaliable as with one that appears in this weeks Sheffiled Star.

  29. Joy Hawes says:

    We were seated quickly, the food was good, there was quite a long lapse between main course and sweets otherwise everything was fine.

  30. Eric Charles Wright says:

    excellent service and food will come again. will recommend we as a bowling club are having our xmas dinner with you hope same standard continues thank you

  31. David Allen says:

    The Luzborough is a great place to go for a good meal and pleasant atmosphere. The staff are helpful.

  32. Neil Mathieson says:

    My first visit to the Chapel House, Bradford (7672) with two friends. After drinking some really good real ale. We were met by a very friendly chap called Julio, who lead us to our table. The food and service was excellent. We will return,, highly recommendable.

  33. paulmoore says:

    we are regulars at 7688 bournemouth on the last visit we where well served by lucian and the rest of the staff at the commodore well done all

  34. sally davies says:

    We visit Hunters Hall in Kingscote regularly and would recommend the hotel to everyone-they welcome our two terriers, too! The staff are always friendly and helpful and the food is excellent and very good value.

  35. Nigel Duck says:

    Excellent food & service

  36. Nigel Duck says:

    Excelent foor & service.

  37. Alex Schlesinger says:

    Your website survey is unuseable. It will not accept any date format.

  38. B Wakley says:

    We called at The Old Stag twice in the past week and found the ambience really pleasing.the food was really nice and we were served by pleasant hardworking staff.we will definitely call again and tell our friends.

  39. Yvonne Rutland says:

    Booked a 25th wedding anniversary on 1st September.Spoke to Elena who was most helpful she arranged everything for us.On the day of the celebration we were amazed at the trouble she had gone too.The table was laid beautifully I would recommend anyone who wants to arrange a special dinner to go to The Doghouse Oxfordshire and speak to Elena.

  40. MR E F DARVILL says:

    Our first visit to Romsey.The staff were very helpful and assisted willingly as we had a disabled person with us. Food was excellent and we did not wait too long ( just twenty minutes) although we were told waiting time could be up to half an hour.


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