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2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.
3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.
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5. How to participate in the sweepstakes?
1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.
2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.
6. Why can’t I win a prize?
1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.
2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.
7. How to redeem a prize?
1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.
2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.
I am very pleased with my Trugreen lawn tech Nicholas Connolly # 63964.He is very professional and I can trust his advise. I would rate him a 10 on a scale 1-10 and 10 being the highest. Thanks to his outstanding service ,my lawn looks great.
My word against their word is the wrong way to run a company. Very upset
Amit Modi is very professional, knowledgeable, and polite. He is an asset to Tru-Green.
Thank you, Amit.
Dianne
I am very pleased with my Trugreen lawn tech Jonathan Matheny #1269 . He is very professional
and I can trust his advise. I would rate him 10 on a scale 1-10 and 10 being the highest. Thanks
to his outstanding service, my yard is tops in the neighborhood.
Just grate, my yard is the best in my area. I like to give thanks to T. Bowes for keeping my yard looking at it best.
All your tech are very polite since I, have TruGreen Lawn Care services specially A. Terrasi I meet it for the first time and was very polite helpful and knowable tech. Thanks TruGreen for your services.
Your How am i doing survey is very hard to find i have looked time and time to find it with no luck . It sucks and it hurts your service man as he don't get the pat on the back that he has coming,he does a great job and always has and is very polite to us also. James Bell 740 927 8002
I forget to put the Branch # 5810
Tech Haven Jennings
Your customer site is hard to get to but,
I am very pleased with your Tech Haven Jennings .
He is very professional, courteous and polite.
He answers all my questions .
I am still with Tru Green because he is such a gentleman.
I am pleased with Mark Lackey. He is very professional. He also is courteous, and polite. He anawers my questions and is very knowledgable..
Ii would like to commend Robert Sealey for a job well done. I would recommend him to my friends.
your site is bad !
Deandre Willis is an excellent specialist and representative for Tru-green. He is
kind, thoughtful and most informative of his service of my lawn.
I like your product, like your man. He dos a first class job, but your site has a lot to desire. I never did find it. It is very fustrating
I am trying to fill out this customer survey but having trouble getting to the site!!??? I really like your man Bill Kelly he is very friendly and does a great job! my numbers are branch 5840 and customer #4840063671
Christopher Bivins performed the duties of my most recent service. He always knocks to let me know he's arrived. He's very friendly and polite. His work is quite acceptable. He leaves the customer service information on my door, and doesn't knock twice. I'm very pleased.
One positive aspect of your service that has remained over the years is the service of Devin Wolter. In the main, I have appreciated your services. However, in my experience, the company had excellent beginning years, but has fallen off in recent years. For example, I have been billed twice for service that I prepay, over seeding grass went into my granite borders, and the gate has been left unlocked leaving the potential for my dogs to get out.
Therefore, I am cancelling your service for next year.
Mary L. Baban-Ramsdell
All of the technicians who have applied fertilizer and/or insecticide have been courtesy and professional. Today, 11-06-14, Ernest R. Haught returned to apply an insecticide to control/remove an ant colony. He explained that it might be difficult to completely destroy the colony. I have maintained my yard for many years (by choice) and was aware of that fact. Ray did an excellent job. He is to be commended.
Your technician service our lawn and it really looks bad! It has trails of heavy applications in certain areas where it has killed the grass. We have watered our lawn but it does no good. I will take a picture of it with my phone and forward it to your customer service department. My cell phone number is 813-454-6916.
I'm very happy with trugreen, i can see a big difference on my lawn, too bad the price is going to be a little big for my budget, because i very happy, the operator mr. Craig Wardle has been very helpfull giving me some advise.
My trugreen guy was by my house yesterday and applied a treatment of fertilizer,and gave me an index card with your e-mail address on it for the purpose of a survey,what utter frustration it is to
find the proper website,umteen sites come up,and none of them are able to get me to a link that says "Register Free",it simply doesn't exist,I have no problems with the service or the technician
who seems to be efficient and friendly,but I don't have time to spend all day looking for a very difficult and hard to find link on your website,the point is if you're requesting survey info you could
at least make it easier to access,many folks like myself who are at work have a very limited
schedule to fill out surveys would like to help, but find it frustrating when the site isn't user friendly.
Today I had service from Juan Martinez. I'm having a problem with Nutgrass and lots of weeds with crabgrass. Juan explained everything that he is doing today and that I must cut much higher and water every day, which I didn't do because I didn't want the Nutgrass to grow higher than it did. This is wrong on my part and now I will take Juan advice and water every day 1/2 hr. at least. He is a very knowledgeable and a friendly person and does not act like he knows everything and listens to me and answers all my questions. I like him and hope he stays on my route. I will follow the instructions he gave me and hope to see some results by next month.
Great Service by Jim Weikert
Our lawn has been looking great since receiving your lawn treatments by Skip Frost. He has been very professional and we have been pleased with his work.
Very pleased with the service we received on our shurbs this morning by Brad Jordan. He was very helpful answering all my questions about the damage this winter has done on my shrubs.
Can't believe I stated my complaints and have heard from no one. Had my lawn serviced on May 29th incomplete ran out of material. No one came back called on June 18th, then got a Trudy call they were coming on the 20th, again a no show, it is June 23. Branch #5621, account 7001262752. Strange you don't ask this information for your feedback, guess you don't really care as long as you have my money.
The man (David Brangers) does a very good job. He is always pleasant, and answers any questions about the lawn, when I question him. You have a good employee.
Brandon Gibbons Specialist 16452 always advises exactly what he is doing to my lawn. The lawn treatment seems to be working very well so far.
Raymar Knight did a very thorough and efficient job, and was very polite in doing so. And the product worked great also.!
Derek Stone, 14872 specialist, is a very nice young man. He explains things about my grass and even my trees and shrubs. I am glad that he takes care of my lawn and gardens. I have been a TruGreen customer for quite a few years. Hope I keep him for a long time.....
Thank you so much Decarlos Bennett (23353) for treating my grass on Wednesday! You are very kind to your customers, I appreciate that! I will keep intouch with trugreen it is a very good company and im always Impress! GREAT JOB!
Jeff Moore did our first application today at one of my locations. He was very professional and courteous. He explained how the treatments work and I would give him a 10 .
Thank you Raymond Jones for treating my lawn and alley on Friday Apr. 18. I appreciated your note left in the door.
Thank you Trugreen for a job well done!!My yard tress and shrubs are doing great, your yard techs do a great job!
Second application applied 4/21/14, the dandelions and other weeds show no signs of dying.
John Lozano was here today. He's very polite and did an excellent job.
Steve Carver came for my first visit and was friendly, thorough and helpful. Looking forward to working with him
very difficult to navigate the website and determine how to give feedback. If your service was this poor you would be out of business next month.
could not not read the questions on the video....very small... where is the zone number, very hard to find.
also darryl chivers is the best......