Tell Bi-Lo Customer Satisfaction Survey

www.tellbilo.com.au - Tell Bi-Lo Customer Satisfaction Survey

Tell Bi-Lo Survey Offer BI-LO

  1. 1,000 flybuys bonus points or $5 off purchase of $100
  2. $1,000 Bi-Lo Groceries

Tell Bi-Lo Survey Usability Report

  1. PC/Notebook usability rating: 3/5. About 10 minutes to finish, need receipt.
  2. Tablet usability rating: 3/5. No mobile page for Tablet. Need to enter personal information.
  3. Smartphone usability rating: 2/5. No mobile page for smartphones. You can still finish Bi-Lo Survey via smartphone, it may take more than 10 minutes to finish.

Tell Bi-Lo Survey Step by Step Guide

  1. Visit Tell Bi-Lo survey official website
  2. Enter your store number, receipt number, select date & time of your visit
  3. Confirm the store you visited
  4. Select your response to questions such as your overall experience at this store, etc.
  5. Rate your experiences accessing this store on carpark, range and choice of products, product availability, etc.
  6. Provide your feedback, comments and suggestions on departments you visited and checkout experience if you would like to
  7. Answers the open questions about your experience at this store
  8. Provide your contact details such as your name, phone number
  9. Enter your flybuys number
  10. Enter your name and email address and choose your further award

More information About Coles
In 1960, the first Coles supermarket was opened in North Balwyn, Melbourne and by 1973 the company had achieved its aim of establishing a supermarket in every Australian capital city.

Today they're proud to continue in this strong tradition as a leader in Australian food retailing. Coles currently employs over 100,000 passionate team members, who collectively service over 18 million customer transactions each week.

About Bi-Lo Customer Satisfaction Surveywww.tellbilo.com.au - Tell Bi-Lo Customer Satisfaction Survey
Survey Website: www.tellbilo.com.au
Survey Incentive: 1,000 flybuys bonus points or $5 off purchase of $100+$1,000 Bi-Lo Groceries
Host Website: www.tellbilo.com.au
Marketing Support: Coles Supermarkets

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 3.4/5 (44 vote casts)

119 comments on “www.tellbilo.com.au - Tell Bi-Lo Customer Satisfaction Survey

  1. Addie R. says:


  2. aquilla says:

    My comment is to say thank you!I am elated you have apples 2/$1.00 thank you now I have no waste

  3. Burton W. Lanier says:

    My only complaint is no Plenti card yet, having to use phone number, which confuses any effort to us points at other stores, i.e., gasoline.

  4. Pat James says:

    I filled out the survey but was not offered the $5.00 off of $40.00

  5. terry casler says:

    Only one line open 8 people waiting all self service closed Cashier had no idea not his falut Mananger would not get off phone to help him Why do employes take all parking closest to store
    And to top it off I got a torn bag the bottom came apart food everywere store #5284 Iwas in there at 7:30 If your not ready for custumers that earlyDONT OPEN I posted on Facebook with picture of food on floor

  6. FELITA hogg says:


  7. James Hancock says:

    I did this survey and did not get the $ 5.00 coupon. a total waste of time......

  8. Patricia says:

    Trying to get $5 saving!

  9. robert says:

    finnished with Bi-lo seems never have whats on sale or im charged wron, or for 2 many items

  10. Curtis Fleming says:

    Excellent services and excellent prices.

  11. Deloris Jackson says:

    the store is always clean and has the best meats in town

  12. Ruth Lovingood says:

    Best priced meat in town!! The store is conveniently arranged so things are easy to find and there is also an easy checkout at my store. Love shopping there.

  13. Claudia Hood says:

    I love my BI-LO store !! Everyone there is so good and helpful . I like their perks too. I hope the new ones are as good as the old ones .

  14. jennifer says:

    I love bilo. I save so much money there. I hate that the bilo here in Bennettsville closed.

  15. Carol beery says:

    B-lol is my only store.

  16. mickey hancock says:

    Love Bi-lo ........ I would love them more if I won something......I have never won anything

  17. sarah davis says:

    I did not receive coupon for $5.00 off next purchase

  18. Floretta Miller says:

    I always have a great experience when I shop the bilo # 5408 on southport road in Spartanburg, SC.

  19. Harry Voelker says:

    we love to shop at BiLo and buy items for get one free

  20. Harry Voelker says:

    I find Bi Lo a great place to shop with great prices

  21. Richard Galenes says:

    We had a great shopping experience.

  22. Mary Sullivan says:

    When I shopped at the Pawleys Island BI-LO Saturday I used my Bank of America Spirit Air credit card. I put it into the credit card machine and it was all in Spanish. Since I do not speak Spanish I did not want to reply si or no. I still think yes and no would be the way to answer if the amount was correct. Also I didn't understand the message in the beginning asking me to wait, I guess. No one knew how to change the machine to English. I was not too happy and I let them know that but all the gentleman did was just push si to end the transaction. Maybe I'm being a little picky but it annoyed me enough to end my shopping there for awhile. One of your employees at that store was there for quite some time and she just retired. Her name was Virginia and she was on customer service and also the register. She was the most helpful worker there for the longest time. Sorry to say that things have changed. Many new faces and not many old faces there anymore. I only shop on weekends so they may still be employees on other days of the week but I don't know. I really think that English should be the top choice of language and if Spanish is needed, someone should know how to bring that up on the credit card machine.

  23. Anne Lamont says:

    072415 574101 670014 just lost 55 cents from my fuel perks Not Happy

    This is third time ,should I take my business to Lowes,

  24. boyd jacobs says:

    in addition to not getting $5 certificate. --- i live in south carolina and did not see the the state when asked my location.--- thanks, boyd jacobs

  25. boyd jacobs says:

    i filled out survey but $5 certificate did not show up.--- how do i obtain ? --thanks ,b.j.

  26. Lynn Payne says:

    I love my BI-LO! 5 mins from my house!

  27. Dale Satterfield says:

    Excellent shopping experience. Clean store and organized in a logical order.

  28. Tom Sutherland says:

    I have a Bi-Lo bonus card for a senior citizen.
    If senior citizen comes up when my card is scanned, it means I am older than 21.
    It should not be necessary to ask a senior citizen for an ID for buying beer or wine.

  29. Wanda says:

    This staff is friendly and the store is clean and products are in order

  30. lois harmon says:

    I love Landrum Bi-lo. everyone is this store is so helpful and friendly.

  31. tony says:

    what happened to the price down and staying down.i see the southern homes wings went from the so called prices down staying down from $6.00 to $7.50 a bag,guess that was a bogus scam they pulled.do to that i cut my shopping list by about $50.00 more dollars so hope that wxtra $ 1.50 helped you with someone else.

  32. Karen Heffner says:

    My Bi-lo is very clean and very friendly employees.

  33. karen forrester says:

    nice, clean, friendly store

  34. ronald baker says:

    hi i shop at bi-lo every week the fruit &vegs are always fresh no problems.

  35. Ann F. says:

    Good service and no self service aisles, which I won't use, as I think it is only a matter of time before we have no choice. I have seen customers queueing to use them while express service lanes are available. I feel that that these people are demonstrating to us dummies, how computer savvy they are and don't stop to think that their children may not be able to get part time jobs when they need them in a few years time.

  36. Megan says:

    Early this week i went tought the self service counter i was collecting the storybook thought the twnsville bulletin. I asked the lady(sue) and even though no one told her about them she found the answer and was very helpful she was polite and friendly. it great to see a high standard of customer services i also notice she was help other customer the same way great job Sue

  37. Norma Bolton says:

    Local BiLo well stocked and set out. Good service.

  38. Desleigh Heit says:

    I shop at BI-LO every week and the shop is always clean and the staff are always ready to answer any questions and if I can't find something then they stop what they are doing and help me locate the item. Sometimes the checkouts are clogged with people but I can appreciate that the staff are going as fast as they can to process everyone.

  39. Penny Gibson says:

    the store was spacious and well laid out. Celena was bright and bubbly on the checkout.

  40. Penny Gibson says:

    I haven't been to Bi Lo for a long time and was surprised at the store, it was very spacious and Celena was excellent on the cash register.


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

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3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

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1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

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1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

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1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.