Sears Hometown Store Customer Satisfaction Survey

www.searshometownfeedback.com - Sears Hometown Store Customer Satisfaction Survey

Sears Hometown Store Customer Satisfaction Survey PrizeSears

  1. $200 gift card

Sears Hometown Store Customer Satisfaction Survey Rules

  1. Each person is limited to 3 sweepstakes entries during each monthly promotional period
  2. Each person/household is limited to 1 prize for the Sweepstakes.

Sears Hometown Store Customer Satisfaction Survey Usability Report

  1. PC/Notebook usability rating: 4/5. About 5 minutes to finish, 1 open question, need a receipt.
  2. Tablet usability rating: 4/5. No mobile page for Tablet. 1 open question, need to enter personal information.
  3. Smartphone usability rating: 3/5. No mobile page for smartphones. You can still finish Sears Hometown Survey via smartphone, and it may take you more than 5 minutes to finish.

Sears Hometown Store Customer Satisfaction Survey Entry

  1. For customers who visit a participating Sears Hometown store and make a purchase can visit Sears Hometown Store customer satisfaction survey official website
  2. For customers who want to enter by mail: On a plain 3” x 5” card, legibly handprint or type your full name, age, complete address, city, state, zip code, home phone number (including area code), and email address. Then, mail your 3” x 5” card in a postage-affixed sealed envelope to: “Sears Hometown and Outlet  Stores, Customer Satisfaction Monthly Survey Sweepstakes, 5500 Trillium Blvd., Suite 501 (E5-176A), Hoffman Estates, IL 60179.

Sears Hometown Customer Satisfaction Survey Step by Step Guide

  1. Enter the 12-digit salescheck#, Assoc#  and the purchase date which can be found on your receipt
  2. Indicate your satisfaction with your most recent experience in this Sears Hometown store
  3. Indicate the likelihood that you will visit again and recommend this Sears Hometown store
  4. Leave your comments towards Dears
  5. Indicate if you are willing to answer these additional questions for an entry into the sweepstakes
  6. Fill out your personal contact information such as your name and email address to finish the survey

Sears Hometown Customer Satisfaction Survey Video
If you have any problem or difficulty finishing the Sears Hometown Store Customer Satisfaction Survey, refer to the following survey video recorded editorial team. You can easily complete the survey by following the step-by-step guide in the video.

More Information About Sears Hometown Store
Sears Hometown Stores is part of the retail operation of Sears Holdings Corporation and is a small store version of Sears full-line department stores. Sears Hometown Stores, established in 1993, is a franchise formula and Sears Home Appliance Showroom, established in 2007.

About Sears Hometown Store Customer Satisfaction Surveywww.searshometownfeedback.com - Sears Hometown Store Customer Satisfaction Survey
Survey Website: www.searshometownfeedback.com
Survey Incentive: $200 Gift Card
Host Website: co1.qualtrics.com
Marketing Support: Sears

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 4.2/5 (72 vote casts)

568 comments on “www.searshometownfeedback.com - Sears Hometown Store Customer Satisfaction Survey

  1. Michael and Catrina Parker says:

    We are very please with the service and the sale person(Myla Breeding) was helpful. Our sales check # 032179015127, and store # 03217. We will come back in the future.

  2. William F. Carder says:

    We purchased a refrigerator. When it was delivered it had three dents on the refrigerator door. It was noted on the delivery slip. I hope they will replace the door but I haven't contacted them yet. Our sales check number is 048389021924 and our salesclerk number is 182. She was very helpful and found just what we needed online since they did not have the size we needed in stock.

  3. mariyn luck says:

    Melissa at Palm Coast store very helpful. I am very pleased with the sale service, but extremely unhappy with the quality of merchandise. purchased a NEW refrigerator in July 2016 and in Oct 2017 the compressor failed and I had to buy a NEW refrigerator. Sears Kenmore was always a gold mark product my family always purchased Sears appliances knowing you were getting years of dependable service, what happened? I am beyond disappointed.

  4. Ken Forrester says:

    Very pleased with the exceptional time and service provided by Mary at the St. Augustine Store.
    Promote her

  5. John E Griffin says:

    Sales check #032559013186

  6. John E Griffin says:

    Store workers were very nice and friendly.

  7. Robert Matthaei says:

    Very please with the service, Salescheck #031449091920

  8. Kenneth N. Chamblin says:

    Very please with the service i received at the Foley AL. Sears Store.

  9. Judy Stephens says:

    Was very pleased with the service we received at the Sears Hometown store in Harpers Ferry, WV. Much thanks to Harlee for her help.

  10. Ethel Brager says:

    We knew what we wanted and the sales people where happy to oblige .

  11. George F Krell says:

    Absolutely wonderful service. Could not have asked for anything better.

  12. JAMES WHITE says:

    great customer service at this location in Farmington Maine

  13. Roy Wilson Sr says:

    I had a very nice experience at the Bellevue NE store. I needed to replace my old Sears string weed eater. The weed eater was in stock and the sales clerk was eager to assist me. Very good customer service and friendly staff. I highly recommend this store!

  14. F. William Manion says:

    The sale went very welll but as I don't yet have the dryer I can't comment on the item. So far so good.

  15. Ramona says:

    Abbie and Stephanie were professional, friendly, and extremely helpful in answering my questions and assisting with my washer/dryer purchase. They treated me like they genuinely valued my business and wanted me to completely satisfied with my purchase.

  16. john says:

    I received great service from Roger

  17. Clyde Marriott says:

    Store was,nt a problem...this computer b.s.is the problem....wake up not everybody has access to a computer.should be able to use phone,i found it to be unfair.might need to hire some people with some common sense.

  18. Clyde Marriott says:

    Helpful staff.

  19. David Millan says:

    Husband and wife team in St Mary ga store were very helpful. We have bought many items from there store. They have always went the extra mile to help us,

  20. sahar ghavipanjetavana says:

    Very helpful survey thanks!

  21. pat Michalski says:

    We bought a refrigerator at Sears in Germantown Wisconsin and was very pleased with our salesman "Carl" We were leaving cause we didn't see anything that would fit and Carl came to help us, he went on the computor and found the perfect refrigerator for us..He was super nice, thank you..Pat

  22. Bobbie Ross says:

    Very helpful service. We are a repeat Sears family. Any time we have household appliance purchases to make we head to Sears!

  23. faye tourville says:

    the sales person was very good

  24. Barbara Gottshall says:

    Recently visited Sears Store in Pottstown, Pa. Abbie Augustine was our saleslady...A young
    lady, she was very very helpful and nothing was too much for her to check for us... She knows
    the product, speaks slowly and clearly and just one "top notch sales lady" We went in "Just looking" and with her help we bought a new refrigerator.

    Cant compliment her enough for her very efficient way of doing business.

  25. Brent Green says:

    Thanks 1008 for being helpful with my purchase. This will make a great additional to my garage area.

  26. JEFF HOLT says:

    The men at the Clarksville, AR store were very helpful to us. I would recommend the store to anyone.

  27. Garyr Adams sr says:

    Very helpful we let friends know go their very HAPPY

  28. Linda Fetters says:

    Eric and Kayla located at the Mansfield Sears store are AMAZING!!! I worked with them on an appliance project. They were kind, considerate and very open and honest with our dealings. Thank you for your persistence and expertise!!!

  29. Sandra Bruguiere says:

    Lisa, the manager at the Staunton, Virginia store was extremely helpful and knowledgeable. She informed as to many things I didn't know about my maintenance agreements I had purchased on other appliances in my home and took time with me to choose the best refrigerator.

  30. martin j. morin says:

    very polite experience at every visit to sears. :thank you employees!

  31. cynthia morrow says:

    could not do the survey

  32. Maria Esther Serna says:

    I always purchase my appliances from Sears, the associate #1016 Mr. Terry is a very helpful salesman, excellent customer care.

  33. sally woodcock says:

    Would like to thank Vince and Rosemary for their get help in getting the dishwasher deliver to my home. This first dishwasher had a large crack in it and they were able to get a dishwasher delivered to my home on the same day. Thank you for such good work. I will likely do business with them again because they appreciate their customers.

  34. José A cardona says:

    Sears es una tienda con mucha artículos de casa herramienta de trabajo todo lo que buscas lo encuentras los empleados son muy amables

  35. Mark Savoie says:

    Sears hometown store in Tehachapi has been very helpful the only sears I will go to.

  36. Elizabeth Harrison says:

    As I enter the door I was greeted my a young man. He ask if he could help me. Was very friendly and knew what I needed. Was very pleased with my visit. So glad I did not have to go and find what I needed. Love the lay out of the store. Keep up the good work.

  37. Gail brown says:

    Had a very good experience with my salesmanship Mike escko . My family has shopped with sears for almost 30 plus years . Would definitely go back and tell a friend. Keep up the good work Mike.

  38. Deb says:

    #039209023691 Was very nice

  39. Deb Novotny says:

    I have own the same rider lawn mower since 1997

  40. Deb Novotny says:

    I like Sears Products


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.