Safeway Customer Satisfaction Survey

www.safewaysurvey.net - Safeway Customer Satisfaction Survey

Safeway Customer Satisfaction Survey OfferSafeway

  1. $100 Gift Card

Safeway Customer Satisfaction Survey Rules

  1. Each person is limited to 1 entry each month
  2. Each household is limited to 1 prize
  3. The winner is responsible for all taxes, and all other costs associated with acceptance or use of the prize

Safeway Customer Satisfaction Survey Usability Report

  1. PC/Notebook usability rating: 3/5. It takes about 10 minutes to finish. There are 4 open questions. Your receipt is needed.
  2. Tablet usability rating: 2/5. No mobile page is for Tablet. There are 4 open questions. You need to enter your personal information.
  3. Smartphone usability rating: 2/5. No mobile page is for smartphones. You are not recommended to finish Safeway Customer Satisfaction Survey via smartphone, for it may take more than 10 minutes to finish.

Safeway Customer Satisfaction Survey Entry

  1. Customers who made a purchase can visit Safeway customer satisfaction survey official website to take the online survey.
  2. For customers who want to enter without making a purchase at a Participating Location, or without completing the survey, hand-print your name, complete address, city, state, zip code, daytime phone number, birth date, and e-mail address on a 3” x 5” card and mail it to one of the following addresses:
    US residents:
    Safeway Customer Satisfaction Survey Sweepstakes,625 Panorama Trail,Suite 2100, Rochester, NY 14625-2437.
    Canadian residents:
    Safeway Customer Satisfaction Survey Sweepstakes, 17-7000 McLeod Road, Unit 135,
    Niagara Falls, ON L2G 7K.

Safeway Customer Satisfaction Survey Step by Step Guide

  1. Visit Safeway customer satisfaction survey official website
  2. Enter the required fields from your receipt
  3. Rate questions like "Overall, how satisfied were you with your experience at our grocery store?", etc. based on your most recent visit
  4. Select your response to questions like "Did you redeem one or more Just for U offers as part of your shopping trip?", etc.
  5. Rate your Just for U experience with regard to "Ease of redeeming coupons/offers", etc if you have it
  6. Leave your comment on how they might improve your Just for U experience
  7. Select your response to  questions about the departments you visited, etc. and leave your comments or suggestions for improving the departments you visited
  8. Select answers to questions about your Checkout process and leave your comments if you have any
  9. Select answers to a few more questions and answer the open questions about the best part or the worst part of your experience
  10. Enter your contact information such as your name, phone number, etc.

Safeway Customer Satisfaction Survey Video

If you can 't finish Safeway survey online successfully, the video below made could help you.

More Information About Safeway
When you buy something at Safeway, you are not just buying, you are earning at the same time. That is Safeway Reward Points Program. Rewards points are easy to earn. You earn points for every $1 spent on groceries or pharmacy items. Rewards points are easy to use too.  Every 100 points gets you 10¢ per gallon in Rewards for a single fill-up at a Safeway gas station. Every 200 points gets you 20¢ per gallon in Rewards for a single fill-up at a Safeway gas station. Every 500 points gets you 50¢ per gallon in Rewards for a single fill-up at a Safeway gas station. And every 1000 points gets you $1 per gallon in Rewards for a single fill-up at a Safeway gas station. You must be happy to hear about this. So join the program and begin enjoying the benefits that belong to you.

About Safeway Customer Satisfaction Surveywww.safewaysurvey.net - Safeway Customer Satisfaction Survey
Survey Website: www.safewaysurvey.net
Survey Incentive: $100 Gift Card
Host Website: survey-feedback.net
Marketing Support: marketforce

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 3.5/5 (294 vote casts)

2,695 comments on “www.safewaysurvey.net - Safeway Customer Satisfaction Survey

  1. RON says:

    steve at store #1448 was a super help to me two trips to safeway very helpful in finding things . also took time to show where they were located in the store.....This guys a keeper!!!!

  2. Michael Hill says:

    Store 0474 Safeway pharmacy employee Sherri is AWESOME!

    My insurance was presenting issues with filling a prescription Sherri stayed worked continuously until I got my required medication was approved.

    Please pass this on to all higher ups & to Sherri herself.
    Thank you

  3. Bonnie Fuller says:

    Roger was very friendly and helpful. I enjoy shopping when I have someone like Roger checking me out.

  4. nancy says:

    Your cashier Michael at the Safeway Community Markets , 690 Fremont Ave. Los Altos, Ca. was very rude this morning at 12:34 p.m., Feb. 8. He mumbled a phrase that I did not hear clearly so I asked "beg pardon?". He gave me an impatient look and did not bother to answer. I have been a Safeway customer for 30 years and have never been treated like this. Safeway management should re-train its employees like Michael to retain faithful customers like me.


  5. Marilyn Welburn says:

    What a rip off when the directions do NOT allow me to enter the numbers required, as the example provided does not match my receipt. Shame on you!!!

  6. Pam Bryant says:

    I went threw Lorie counter today we were talking about Vets. She is a wonderful cashier. Always very sweet and polite.

  7. KEN GRAY says:


  8. Don Buhman says:

    I would like to express my sincere appreciation with "Lidia" who works at Safeway Store #1711. She is a totally an efficient, respectful and humane individual - I often wait in her line because for the good feeling I have about her.

  9. PAUL LAMPRON says:

    im very impressed with your employes store#3521 employee tammi from produce was very helpful

  10. Robin Wilson says:

    Lines were long and not enough clerks on line.

  11. Gabrirla says:

    Jill has always been rude. After i put my groceries in the car i walked back in the store and she was still yelling at dustin. He was wonderful helper . Very nice young man . But i dont beleive she has the right to talk to him infront of customers with such disrespect. He was helpful nice and polight maybe she can learn something from him . Dustin you are wonderful and jill i will never go in your line again 300.00 to get disrespected no tbank you she needs to learn better customer service and how to respect her coworkers when she has dinner rush

  12. Gabrirla says:

    I had the worst costumer service by jill your cashier. I spend 300.00 dollars in groceries and i help bag my own groceries she ask how many bags used isaid im not sure. After coming here fot so long you should know by now to count them .i said you should be thankful i help u bag .she was rude then trirx to blame her bagger i was bagging before he showed up. It was her fault .she disrespected her bagger. She should not be up front shes has no customer service.

  13. Sergei Bocarius says:

    Also I want to say thank you to Betty in customer service and John a cashier at Safe way store #985. Happy Holidays!

  14. Sergei Bocarius says:

    I would like to express my big thanks to the stuff of Pharmacy at Safeway store #985 at 2350 Noriega street in San Francisco: Thuy Vo, Alain Tam, Peiyi Guan? Kareena Campjino. I am not sure if i wrote all names correctly, sorry about that. All members of phar4macy stuff are highly professional and attentive to there patients. Thank you very much all of you gays! Happy Holiday Season! Merry Christmas and happy New year!

  15. Joey Smith says:

    Had a positive response from Kelley on where to find some items. Additionally Kim was very good overseeing the operation.

  16. Mary Day says:

    Yvonne at the Safeway in Ft. Mohave, AZ was most helpful & I wanted to let you know that the Starbuck counter is in very good hands. She is an outstanding representative of both Safeway & Starbuck high quality service. Thanks

  17. Anthony Restivo says:

    I teied to compliment your employees at this site, but the adds frustrated me and turned me off.. Do you really care how your folks are doing or just seeking another buck in advertising Honestly, this site sucks!

  18. Marcia Smith says:

    I shop all winter at the Safeway #1207 in Sedona, AZ, and am always happy. Excellent produce and generally good meats and fish, though I'm not much of an Atlantic Salmon fan, so always hoping for Steelhead or wild-caught King. Want to heap praise on your morning checker Victoria, who is terrific! I enjoy her (admittedly brief) cheerful friendly contact, to the point where I'll wait a little longer to share a moment with her. Have nice things to say about Kim in the same store, as she is also cheerful and friendly. Thanks for hiring (and keeping) great people. It makes my morning brighter every time. (PS In summer I shop Safeway on 56th in Yakima, WA

  19. Dave @ Gibb Investments Inc. says:

    For quite number of years our group of companies has purchased gift cards at Christmas time 2016 we did not purchase from Safeway This year we will probable not purchase from Safeway.
    The reason is: It to complicated. I personally do not understand on line purchases. I just want to talk to a person give my order Pay and pick up the gift certificates. Thats it finished. I do not want to run through the list trying to figure out which one to choose. Our order would be for 100 $50.00 certificates. simple. Thank You, Dave Gibb

  20. Ellen says:

    Good shopping experience at Safeway in Sidney Nebraska, but when are they going to fix their entry doors? I was carrying four bags of groceries and couldn't get out! A large red floor mat was wedged in the exit door and I could neither get it open nor shut. Doors haven't worked well for a long time...time to get them fixed!! Please, time to get them fixed!!

  21. Virginia Hash-McFall says:

    My shopping experience was one of pleasure. Because of the helpful and friendly staff all my
    questions were answered in a polite manner. I enjoy shopping at my local store.

  22. Virginia Hash-McFall says:

    I find the service at my store to be very good. Friendly, helpful staff.

  23. lynda frazier says:

    was shopping at the Safeway at Hayden and Chaparral, scottsdale , Az . on 11/18/17. I usually have a good experience when shopping there. Even though there have been some negative changes since Albertson's bought Safeway. The original crew is still great, but our wonderful neighborhood Saveway has lost it's class. If wanted to shop at Walmart, we'd go to Walmart! The new Albertson's imput has really distroyed the wonderful store we used to have is gone. I must say, I met the new meat dept mgr. whille looking for a special sized ham. Daniel was great! So nice and helpful, actually found a size i can use. This happened after I had asked for country pork ribs (another day). and when I got home I had nothing but pieces of pork made to look like ribs and packed...The meat was so bad and tough. I actually threw it out. Now that is nothing but fraud!.There was a time I bought everything at Safeway, not any more ! The atmosphere and quality of this store is being distroyed. But thank goodness for the rehireing of Daniel in the meat dept..

  24. Robert Madigan says:

    Our Farmington, New Mexico. East Main St. Safeway Store is the worst for having the least cashiers anytime. Fridays being the worst. It is not at all uncommon to wait in line for 30 minutes to check-out. This has been as long as I can remember. Please help.

  25. Ido Dooseman says:

    I find Harry T to be a great checkstand person. He's affable, helpful and doesn't make mistakes. I give him a big 10.

  26. Lisa bomb says:

    This is for store 2286
    Why is Monica not at self checkout because the new girl is not good for one she sits there or she never there please but Monica back to self checkout she is way better over there

  27. Chuck Schneck says:

    I visited your Safeway store #1932 today 11/15/2017.
    I was very put out the way that there were displays in the isle's. All the isle's are just wide enough to have 2 shopping carts going in opposite directions. Having the displays setting
    in the isle's are very unconvenient for the shoppers. If this is the way you take care of your
    customers, I'll take my business else ware. Whole Foods is just a 1/2 mile down the road.
    All the safeway workers at # 1932 are fantastic. Maybe you should learn from them.
    I'll be in the same store this weekend. If there isn't any improvement by then, I assume you
    don't care and I'll do my shopping else ware.

    Chuck Schneck

  28. Sharon Hanson says:

    I shopped at the Moses Lake, Safeway store, number 3252, and was helped by Brian who didnt leave my side while a customer service lady was being extremely rude. She sent him back to exchange a turkey and he couldnt find what she wanted so I went to help him.. He stayed with me and helped me carry it to the car so it wouldn't squash my groceries. So polite and professional. I think he works where ever he sees a need.

  29. MIKE STAATS says:

    We have shopped at the Newcastle wa Safeway for years ,and you have worker that I think is great at her job,when I have problems finding things ,she will always take me to my item and with s smile,her name is Diane.

  30. Sharon M Barnum says:

    I shop at safeway at least once a week.

  31. William Moodie says:

    We find Rhonda to be one of the most helpful and friendly store employes we have dealt with at store 1471.In general most of the clerks are very cordial and helpfull

  32. Jenni Stempien says:

    I would very much like to complete my survey entry, however, the receipt does not print out like the one shown in the example. On my receipt the information is listed as Term 9, Tran 3694, Store 8906 (for which an error message pops up saying the store number is invalid) Oper 135, and then the date. There is no where to enter the survey access code. Ergo, I cannot complete your survey and I cannot enter to win $1000 in Safeway Gift cards.

  33. Martin Fogel says:

    Fully satisfied with customer service.

  34. Elaine Elliott says:

    I shop at Safeway in Salmon Creek Washington about 2 to 4 times a week. Because the store is 1/2 a block from my real estate office and the gas points are very good, I like going there. Last visit I was served at the Deli and checked out by Michael. I was impressed with this young man. His ability to do a great job in providing what I asked for, plus his professional manor.

  35. jan says:

    Love the small store @ 40th and Donald in Eugene, OR. Go there every week, sometimes more then that because we also use the pharmacy. Today Hans waited on us. He was the best. Did a great job. Fast and courteous. It's a friendly neighborhood store.

  36. Josephine Fernandez says:

    Store 917 in Brighton, CO is the best! Janie Reyes is by far the best checker there. She is very friendly, helpful, fast moving and does her job well. I will for sure continue to shop there.

  37. CoreyCanaan says:

    Store3255 I rate this store at 10, they are the very best.

  38. Marcie Belgard says:

    We shop at Safeway once a week, and we always look for Denise. She is the friendly cashier I have ever meet. It is like seeing your best friend or friendly therapist. She just radiates sunshine and happiness. She is one of the reasons I love to shop at Safeway.

  39. Ronald Carlson says:

    On Saturday we were at our Canby Safeway to return bottles and were experiencing great difficulty. I asked the worker who was trying to help us if we could hand count as NONE of the machines were accepting returns and she said I would have to ask the manager. I went into the store where the manager was working a checkout as there were so many in line; he noticed me standing there waiting to talk to him. Before he could assist me an elderly lady asked for help and he went to find her item and I left the store. He followed me out of the store when he had finished assisting her and asked me how he could help. I asked if we could have a hand count as all the machines were down and he instructed us where to put the carts when finished with our count and he contacted the bookkeeper to write up our slip. I found his helpful and professional manner to be a 10 for customer service. From pitching in on the registers, helping enquiring customers and going out of his way to follow me to get my needs met. His name is Todd Reynolds. He is to be commended for his customer care, a definite score of 10 goes to him.

  40. Marcia M Peterson says:

    Obviously you don't publish negative experience remarks. I went to fill out my experience on 9/14 and your message said I had already done a survey within 15 days. I have never never completed a Safeway survey in my life. I wanted to express my dissatisfaction with my visit, and because of it, I will have to return to this store #1887 to collect overcharge monies. Just 4 you cpns didn't reflect my price on bananas at 59 cents lb. Plus I had a 50 cents off cpn on eggs that was in the Sunday paper and good at Safeways and Albertsons, and it didn't come off my egg purchase either.


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.