PetSmart Customer Feedback Survey

www.petsmartfeedback.com - PetSmart Customer Feedback Survey

PetSmart Customer Feedback Survey OfferPetSmart

  1. A Validation Code

PetSmart Customer Feedback Survey Offer Rules

  1. You cannot use the coupon with any other coupon or discount offer at the same time.
  2. You have to present the receipt with a validation code to receive the discount offer.
  3. The coupon can not be redeemed for cash.
  4. The coupon is valid for once.

PetSmart Customer Feedback Survey Step by Step Guide

  1. Visit the PetSmart customer feedback survey official site and enter the 16-digit PIN number printed on your invitation and select the Web address that is printed on the receipt you received, then click the "start" button.
  2. Answer all the questions by following the instructions of the website and complete the survey.
  3. Write the validation code on your receipt

PetSmart Customer Feedback Survey Video
If you have any problem or difficulty finishing the PetSmart Customer Feedback Survey, refer to the following survey video recorded editorial team. You can easily complete the survey by following the step-by-step guide in the video.

More Information about PetSmart
At PetSmart, you can always enjoy free shipping over $59.

There is much you can do for your pet by owning a PetSmart PetPerks Card. As a PetPerks member, you can take advantage of exclusive offers and sales for you and your pet like customized email alerts on your favorite products, treat on your pet's birthday as well as 1,000 plus in-store discount every day. So register now and begin to give your pet the best possible life.
PetSmart is a specialty retailer of services and solutions for the lifetime needs of pets. PetSmart runs over 1,200 pet stores in the United States, Canada and Puerto Rico. PetSmart does business online too. PetSmart is a leading online provider of pet supplies and pet care information. PetSmart provides a broad range of competitively priced pet food and pet supplies, and offers complete pet training and pet adoption services.

Except PetSmart feedback customer survey site, PetSmart also hosts the following surveys:
www.petsmartgroomingsurvey.com - PetSmart Grooming Survey
www.petsmartpetshotelsurvey.com - PetSmart PetsHotel Survey
www.petsmartadoptionsurvey.com - PetSmart Adoption Survey

Share with PetSmart about your recent visit experiences at www.petsmartfeedback.com.

About PetSmart Customer Feedback Satisfaction Survey
Survey Website: www.petsmartfeedback.com
Survey Incentive: A validation code
Host Website: www.petsmartfeedback.com
Marketing Support: Service Management Group

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Rating: 1.3/5 (4 vote casts)

42 comments on “www.petsmartfeedback.com - PetSmart Customer Feedback Survey

  1. gene says:

    I have been looking to adopt a cat and was told that Petsmart has cat adoptions. However, I go on to Petsmart.com and do not see a good site to see what you have. Info I found was way off. Ie, rescues did not match mileage or towns. I click Corona and do not see any Petsmart cats. If I go to Petco they somehow link into Petfinder and I see all cats in the area.

    With all the stores you have it would seem you would make it easier for someone like me to view what you have.

    There is no "Contact us" on Petsmart.com so I went his route doubting you will get this message but thought I would try.

  2. Dana Lara says:

    The dog whistle that I bought was not what I thought it would be cause it was not quit cause I could still here it

  3. Mrs. D.Mary Avison says:

    After making an appointment to have my dog groomed, two months ahead of time, it was changed three or four times in the remaining few days before the promised date, eventually to the extent of all alternative dates cancelled and putting me on standby for the first cancellation available. I'm still waiting - now - three months later.
    The manager/s of the PetSmart branch in question - 13680-50th. st NW. Edmonton - appear to be unqualified and - in a court of law I would openly describe them as incompetent liars. This of course reflects on the executive of PetSmart.
    Take notice observers, PetSmart could well be a corrupt empire?

  4. james rickels says:

    your adds show holiday . Its not holiday Its Merry Christmas, only. I have 9 cats and 1 dog.We do buy some thing from you, as long you do not list Christmas as holiday I will buy else wear. Your company angers me. I do not buy from any store that leave Christmas out I guess you do not need my money.

  5. Faye says:

    I made at least 6 attempts to take the survey but the site would not let me. Therefore, I was not able to get the $3 off validation code. This site has never properly worked. I guess I'll have to call their technical number.

  6. Ruth Johnston says:

    I made a purchase and pursuant to the receipt I received I attempted to get my $3.00 refund but I was unable to get any validation #. Why?

  7. joni millhiser says:

    we always have had nothing but great quality, atmosphere, and very friendly staff that has always been there to advise us on what is the best care for our animals. it's just a great store and we love having our vet right there in the same place where we shop. great service and a great value fits our needs. thanks for being the store we have come to know.

  8. Nuvi says:

    We just love your store .
    Everyone there always has a smile as your enter the store

  9. kathy quimby says:

    Usually always have a pleasant time in your stores.

  10. Karen says:

    I am very satisfied with the prices and the help I receive at Pet Smart. It is nice to know I can receive coupons and discounts. I am recently retired, and savings of any kind is greatly appreciated.

  11. mary ann fletcher says:

    great store

  12. jacki gregory says:

    to many choices ,can't you just ask 1 question & click '

  13. Dianne Williams says:

    Visited store #1350 to purchase cat food. Store was clean, well stocked, and well organized. Workers were very helpful and knowledgeable. Prices were below those of the big box stores(i.e. Wal Mart, Target, etc.). Will return to this store in the future.

  14. gloria Bermingham says:

    Went to store # 1566 on 3-16-14 and the sales girl refused to sell me 4 mollies. She said my tank was too small. How did she know, I have 3 fish tanks. a 3 ga, a20ga and a 35 ga tank. She refused to sell me the fish I asked for and sold me a snail instead. Since when do your employees dictate the purchases of your customers. I had intended to buy a total of 12 fish that day, but left a little miffed at her. Im still miffed, so Im writing this letter of complaint.



  16. pete says:

    no comment



  18. Brenda Wellwood says:

    Very helpful at Petsmart in Fredericton, helping with types of puppy food to get, very friendly and willing to help , and answer questions.

    Thank you

  19. Richard Locke says:

    I've noticed your recent ads on TV for Holliday specials. 90% of the people you use the word Christmas. After all why is the Holliday celebrated if not for the birth of Christ? This country is going down the tube because we have removed Jesus from everything. But everyone wants a Christmas Holliday, a Christmas bonus, and a Christmas present, yet, you just call it a Holliday.
    Richard Locke
    7221 Alphaba Rd.
    Coldwater, Ms.38618

  20. Kim Walker says:

    everytime i go in to petsmart always greeted by the workers and even when im looking for something there always someone to help u when cashing out the casher always is friendly and asks did i find everything i was looking for i will always go out of my way to go to petsmart very happy to shop there

  21. Pam Railey says:

    Always helpful and everything you need for your special friend

  22. nathan wallace says:

    like using for shoping and grooming

  23. gallagher says:

    I love Pet Smart stores . There is no place like it . My dog Willie is so at ease that when he visits the store he goes straight to the isle of Kong toys as thats his favorite place

  24. Jackie Sanders says:

    I took the survey and never received validation code.

  25. c.chirhart says:

    We adopted a young dog from phoenix in may & feel like we've had her forever. She's a really special family member. During the whole process & now , Petsmart has been so helpful & genuinely interested in this dog having a good home.

  26. Troy Kilburn says:

    Is a nice store, could use more employees though. Had to look for someone to help us two times.

  27. anna cook says:


  28. Helen M Rule says:

    Nice that Petsmart is offering a survey that gives back to the patron.Thank You.

  29. George Wilman says:

    Very helpfull employees

  30. j.l. j.l.mccluskey says:

    Went to PetSmart on 4-18-13 and could not find Pedigree Fit and Trim.
    Purchased another Pedigree brand.
    pin # 0418 1532 2301 0751
    looking for validation code.
    I do not feel that your survey is user friendly and is confusing.
    Jim McCluskey

  31. Rose andres says:

    I found it difficult to find where you want me to go for this feed back, not good!

  32. Christine Heath says:

    I am very happy with Petsmart because my 18 years old Miniature Pinscher was refusing to eat until I switched to Blue Buffalo. Now she eats 3-4 cans daily. The employees recommended that food for small dogs Lamb & Rice Homestyle. My dog Shania is doing really well because she's eating well and has alot more energy. She is barking and looking forward to eating again. lI searched for a dog food to help my dog strive and be happy for as long as she has. Petsmart is the only store who had this food in stock. The employees are nice and very helpful and do really care about helping customers.

  33. Patricia says:

    I came to LA for a brief visit and was taken to your store as I was looking for stuff for my Dogs. I was amazed at the size of the store and pleased with the service. I got exactly what I wanted, because Rebecca was extremely helpful at store 12741 Townes Center Dr Cerritos. CA.

  34. elissa hanshew says:

    me and my dog love petsnart

  35. elissaelissa hanshew says:

    petsmart is the perfect store for me @ my pet

  36. David Chargin says:

    I would like to thank the cashier at Pet Smart Store #1812. Her cashier number is
    436492. I'm disabled, and I had a problem getting out the store, after I purshed some items. She dropped what she was doing, came over and helped me out to my car, when the other cashier did nothing. Please note there were no lines that day. She is a asset, to P/smart.
    I later found out, a few of my elder friends here at the home told me, they call ahead just to make sure, she is there, incase they need her help. I will do the same.

  37. Robert Cahouette says:

    I Enjoyed my Visit at the petsmart on 117st and 1st ave, everybody was so helpful with me buying bed's for my 2 dog's and getting food for them, I will be buying all my pet's need's from there. thank's again for all your help. your's MR Cahouette.


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.