Boots Opticians Customer Feedback Survey

www.ourbootsopticians2.com - Boots Opticians Customer Feedback Survey

Boots Opticians Customer Feedback Survey PrizeBoots

  1. The chances to win your purchase for free in the prize draw.

Boots Opticians Customer Feedback Survey Usability Report

  1. PC/Notebook usability rating: 4/5. About 5 minutes to finish, no open questions, need receipt.
  2. Tablet usability rating: 4/5. No mobile page for Tablet. No open questions, need to enter personal information.
  3. Smartphone usability rating: 3/5. No mobile page for smartphones. You can still finish Boots Opticians customer feedback survey via smartphone, it may take longer time.

Boots Opticians Customer Feedback Survey Step by Step Guide

  1. Visit Boots Opticians Customer Feedback Survey official website and enter the 4 digits survey entry code
  2. Indicate your answers to questions or statements regarding your visit, like "I got the help and support i needed to make my choice" ,etc.
  3. Provide your contact details like telephone number to finish the survey

Boots Opticians Customer Feedback Survey Video

If you have difficulty in finishing Boots Opticians survey online, you can turn to the video below made for help.

More Information About Boots Opticians
As your eyes are windows to the outside world, you need to carefully look after your eyes. Boots Opticians is a big helper. No matter what you need, eye test, new glasses or contact lenses, you can always turn to Boots Opticians. For eye check, Boots Opticians provide you with experienced, professional optometrists. You can either make appointment for eye check by phone or submit "Request an Eye Test" form online. If you need glasses, contact lenses, Boots Opticians  have got huge selection for you. In a word, you are in safe hands when you visit Boots Opticians.

About Boots Opticians Customer Feedback Surveywww.ourbootsopticians2.com - Boots Opticians Customer Feedback Survey
Survey Incentive: purchase for free
Survey Website: www.ourbootsopticians2.com
Host Website: www.ourbootsopticians2.com
Marketing Support: Boots

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 3.6/5 (14 vote casts)

382 comments on “www.ourbootsopticians2.com - Boots Opticians Customer Feedback Survey

  1. Dorothy Plater says:

    I would like to commend Luke at the Forestside Branch of Boots Opticians in Belfast for his special care and attention. I was away from home and needed help which necessitated arranging things with my local branch. He was patient and professional and never made me feel I was asking too much. I was helped and supported by his efficiency at a difficult time and would like his excellent care to be noted and rewarded.

  2. Margaret says:

    I went to the Farnborough branch of Boots opticians and was seen by Rebecca. She was very helpful when choosing my new glasses and also when I collected them. She explained all my options clearly. Thank you Rebecca.

  3. hazel says:

    the service was 1st class

  4. Gary Thomas says:

    entered the plymouth branch to have my diabetic eye test was seen by a few different staff for the test all was good then was passed on to a lady called sharon to choose my glasses this lady took her time with me and answered any question i had she was very friendly polite and very helpful made me feel right at ease if this company rewards there staff in any way this lady should be top of the list great job

  5. Tony Barlow says:

    I had a problem with my new glasses and so returned to the store (code 3003) and was served by Sam Khan. What a great service he provided with excellent customer relation skills - always polite, he answered all of my questions succinctly.

  6. J Radford says:

    Saw Henry and Simon today both brilliant professional and completely helpful.

  7. McKEOWN RAYMOND 3389/ says:

    All was fine until I looked at Patient details in the folder given 2 me , my details are incorrect; should be ; 24 CHAPEL CLOSE.
    LU5 6AZ, BEDS
    DOB 31/08/I938
    Please update and confirm

  8. KANUBHAI says:


  9. Jeff Ley says:

    Sorry to say I was very disappointed with my visit to Maidstone branch. The first visit I waited for 30 minutes for a eye test . So had to cancel the visit as I had another appointment else where but made other appointment for a eye test yet again waited 35 minutes . One woman and daughter waited 45 minutes
    Kind regards

  10. David Thake says:

    Thank you Boots, I can see again new glasses are amazing, After losing my old glasses two weeks ago my world has been a blur. NOT ANY MORE !! The sales person Lewis was also very helpful, MONEY WELL SPENT !!

  11. DAVID GRIGG says:


  12. Agnes H says:

    Went into Boots Greenock to browse and was approached by Lee. She offered to clean my glasses and while chatting I agreed to an eye test as I was long overdue but kept putting it off. I was given my eye test by Mark who identified that I no longer required glasses for walking about but that my reading glasses needed to be a bit stronger. So glad I went in as the service was impressive and the range of frames very good. It did not take me Long to find the pair I liked. I went back in June 4th to order a second pair and once again the service from Vivienne was great. Boots is now my chosen opticians. Great service, range and prices, I put it usually costs me but happy now.

  13. Carole says:

    I went for my 2 year eye check at Boots, Fosse Park and was greeted by Ellen who took me through for the basic tests. She immediately put me at ease and was very informative on the results. I was immediately passed to Hamel who was kind and courteous, and after the thorough eye checks he gave me the diagnosis on the state of my eyesight and advised the best treatment. I then went back to Ellen who helped me choose the correct frame for the new lenses. She also advised what additional items I didn't realise were free and which would help me. I am now waiting to collect my new glasses. I would like to thank Ellen and Hamel for their outstanding attention from someone with a bit of "white coat syndrome"!!

  14. richard clayton says:

    I have meant to post this thank you for months. Last year I suffered a detached retina, but only realised this following an examination by Rasheidaa at Drake's Circus Plymouth. It was extremely traumatic, made more complicated by a concurrent house move. Although the booking system failed, time was made to see me despite being late in the day. My examination was thorough and very professionally undertaken. The diagnosis was complimented by the ophthalmic surgeon at REI Plymouth on its accuracy. As an emergency case Rasheidaa helped me to make contact with the hospital and followed up with several calls to make sure the eye was receiving urgent attention. This support was very welcome and given with genuine warmth. I am pleased to say the operation was successful and I will back to Boots once I have had the follow up cataract operation. A very big thank you to all the team at Drake Circus.

  15. Jim Bounds says:

    My appointment was at 9-00,this morning, at Bury St Edmunds and I was not kept waiting. Throughout the visit the staff were polite, friendly, efficient and very helpful. I would recommend Boots Opticians whole heartedly. Thank you for the service I received. Jim Bounds

  16. Debbie says:

    The service I get from both the optician ( Fatima) and the friendly staff is second to none.
    They will do anything they can to support you and the service is first class. The whole family come here and wold never go anywhere else.

  17. p head says:

    Having brought various glasses over the last year the staff at the Dorchester store are extremely helpful and knowledgeable .It makes a pleasant change to be served and looked after by the young staff at this store .Always very professional

  18. Barbara Allen says:

    The staff are very helpful at Boots. I bought two pairs of glasses last year and while the service was good I really didn't get on with the fact that they were tinted so I returned recently and quickly got a third pair (untinted) and I am very pleased with these. This time I saw Adam. Jo and Tom.

  19. Anne-Marie Bulloch says:

    I had excellent care from Clare at Boots opticians in Hamilton code 3719 a few weeks ago when I turned up without an appointment. She very quickly diagnosed my problem and carefully explained how I should care for my eyes. As this was my first ever visit I felt confident in returning for my annual eye test. I was seen by Colin and Laura at this visit who continued the friendly professional service. Well done Hamilton store. Keep up the good work.

  20. elaine whittaker says:

    my visits to boots opticians has always been good.this time it was excellent as the the gentleman
    who helped me sort out my glasses and choose new ones was excellent his name is ken at the Altrincham store. He advised me toeye check right away been having problems while on holiday.Thanks to him the optician saw me that same afternoon and told me if it happened again I must go to the eye hospital. so his advise was very good and the service excellent. I will return to boots Altrincham next year for my eye test.

  21. John McCullough says:

    Thank you to Mr Colin Connor and Lana, for their very professional and friendly attitude during my appointment at Boots, Forestside on Tuesday.

  22. Jill Glover says:

    Very helpful staff.I was seen by Daxsha in Dartford who was patient and explained how to use my glasses so that I would get used to them quickly.

  23. mary williams says:

    I am very happy with the eye test I had today, several different tests were made to check my eyes are healthy which left me very assured. Staff very helpful.

  24. Elizabeth Whiteside says:

    I had an examination recently the optician was Hannah Robertson, Dispensing Optician Geraldine Barnes and the optical Consultant was Sophie. I cannot fault any of their professional care and I shall of course return to the Skipton Branch when I require another eye test.


  25. Raied Estefan says:

    I was attended by Seema at the Loughborough branch, the service was excellent.

  26. clive parker says:

    quite special for an old timer like me the staff v well behaved and the wonderful Michaela was superb with the old Viking warrior and it think the glasses will be perfect thanks Clive

  27. avril maccheyne says:

    Always find a friendly face, extensive examination, and am pleased with the end product. Thank you.

  28. Alwyn Woods says:

    Attended Sunderland branch for an eye test on Tuesday 20th Oct. 2015 and was greeted by very friendly, courteous staff. I was guided through the process by Marie (3269 ), who dealt with the purchase of my glasses. The optician explained checks being performed and made me feel at ease. At no point did I feel pressured into buying something I didn't want, therefore feeling comfortable to go ahead. I would recommend this branch due to the quality of service.

  29. Rosemary Wheatcroft says:

    I went for an eye test in June at Boots in Sevenoaks code 3746 and Daria was so helpful, polite and cheerful and did the test before handing me over to the optician. Daria was available when I collected my glass and recognised me and really good. i went back for a second pair and Zoe helped with the odering and when I returned to collect them Daria was there and once again recognised me and made me feel most welcome. If all your staff are as helpful, willing and knowledgeable then your Branch in Sevenoaks will certainly be the head of your chain of opticians. Daria in particular is a credit to your practice.
    Thank you

  30. John Pumfrey says:

    The whole experience from being greeted by Donna, being handed over to the very capable Ruth for the actual test, then onto Georgie who's help in selecting suitable new glasses was a terrific help.
    You can rest easy with the knowledge that all your staff at the Camborne Branch of Boots is a credit to the company.

  31. Phillipa Brookes says:

    I have been for an eye test today at Market Street Barnsley and I could recomend the opticians the test was very good and I was made to feel very special

  32. Sonia & John Best says:

    WE attended Ankerside Boots, Tamworth.We found the staff helpful and kind and pleased with the professional attention we received. My wife found the range of glasses more than adequate and prices very reasonable. We shall continue to use Boots.

  33. T.North says:

    I called in on the off chance after walking out of Specsavers where although I had an eye test that took nigh on an hour to complete I got my prescription and left disgruntled. On reaching Boots a simple enquiry made to Rebecca at reception she ascertained all dispensers were free so within a few mins I was sat with Colin ( dispenser ) his professionalism and attention to detail and the way he explained things to Rebecca ( who is still a trainee, also she had asked my permission to sit in with us ), both of them thorough professionals a credit to Boots and the companies training programme, also a big bonus their prices with the current deals far cheaper than specsavers for excellent looking frames.

  34. Jenny Keville says:

    The staff at Boots optician Windsor Court Morley were very helpful. The optician Aneala was very efficient and reassuring. She answered my questions and told me exactly what she was doing throughout the test. Kayleigh the lady who took me through choosing my new glasses was patient and helpful and discussed all my options pricewise with me. She did not rush me at all although the shop was quite busy. I felt valued as a customer by everyone I dealt with. Thank you. I pick up my new glasses next week and I hope the service will be as good. I'm sure it will.

  35. maria gavriel says:

    Amber was confident and profesional in her treatment with me.

  36. John gold says:

    I was made to feel special goes back to pick up glasses and was greeted morning Mr gold I felt special

  37. lynda Jones says:

    Excellent attention from all staff. They also accommodated my needs (I am disabled)

  38. Sally Lipsham says:

    Brilliant service, very thorough, if a little pricey, compared to SpecSavers

  39. esther says:

    Faryal, from market street practice in manchester,she was super brilliant and helpful,she take her time to explain to me how to wear my contact lens,if not for her patient and her assurance i dont think i can do it.

  40. Mopelola Muritala says:

    Sabiha and Richard at Sedley Place London were very patient, friendly and helpful in explaining the procedure and the benefits of paying a bit extra to obtain good value for money on the glasses required. Richard has the most pleasant personal relationships and good humour. I enjoyed myself at the store despite the heavy downpour outside on that day.
    code: 3165


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.