Iceland Customer Satisfaction Survey

www.myiceland.co.uk - Iceland Customer Satisfaction Survey

Iceland Customer Satisfaction Survey OfferIceland

  1. £1,000 daily

Iceland Customer Satisfaction Survey Sweepstakes Rules

  1. The draw starts on the first day of each month and ends on the last day of each month.
  2. You do not need to make a purchase or survey completion to enter or win.
  3. The prizes are not transferable.
  4. The prize will be sent to the winner within 60 days of the draw date.
  5. The winner is responsible for all taxes on the prize.
  6. Only 1 survey completion (or mail-in entry) and 1 entry through the Sponsor's GoRecommend application per day. In addition, only 1 Daily Sweepstakes prize will be awarded per person per 90 days.

Iceland Customer Satisfaction Survey Sweepstakes Entry

  1. Customers can visit the Iceland customer survey official site and take the survey online.
  2. For customers to complete a telephone survey, call the toll free number on the invitation and respond to the recorded prompts.
  3. If you choose to enter by mail, with no purchase necessary and without completing a survey, hand-write the following sentence "Please enter me in the Empathica Daily Sweepstakes for a chance to win 1 Daily Prize" on a sheet of paper on which you have hand-printed your first name, last name, home telephone number, full address (no PO Boxes accepted), email address, and the name of a participating client and mail it in a separate envelope with sufficient postage to: EMPATHICA DAILY SWEEPSTAKES, One Victoria Square, Birmingham, UK, B1 1DB.

Iceland Customer Satisfaction Survey Step by Step Guide

  1. Visit the Iceland customer survey official site.
  2. Select Date of visit Time and Transaction Reference shown on your receipt to start the survey.
  3. Answer all the questions by following the instructions of the website.

Iceland Customer Satisfaction Survey Video
If you have any problem or difficulty to finish Iceland online customer satisfaction survey, refer to the following survey video recorded editorial team. You can also find those related questions and answers related to Iceland customer survey in this article.

More Information about Iceland
Do you own an Iceland Bonus Card? If you are a loyal customer of Iceland, you must have it. With Iceland Bonus Card, you can enjoy so many benefits. First, you could win fantastic prizes with every swipe. Second, you could save with your Bonus Card. Look out for exclusive money off coupons and savings on your till receipt throughout the year when you shop and swipe. Third, you could save on your Bonus Card. Last, you can get free home delivery with your bonus card. Simply shop in store in the normal way, spend £25 or more and swipe your Bonus Card at the checkout. Then just choose a time slot for your delivery and leave the rest to Iceland. If you do not have one, get it right now. And remember to swipe your card every time you shop.

Do you like Iceland and want to share your ideas and feedback with them? Go to www.myiceland.co.uk and leave your comment.

About Iceland Customer Satisfaction Surveywww.myiceland.co.uk - Iceland Customer Satisfaction Survey
Survey Website: www.myiceland.co.uk
Survey Incentive: £1,000 daily prize
Host Website: ww5.empathica.com
Marketing Support: Empathica

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 0/5 (0 vote cast)

73 comments on “www.myiceland.co.uk - Iceland Customer Satisfaction Survey

  1. muriel miller says:

    smashing service good staff and wonderful offers but i wanted weight watchers desserts and you did not have them can you stock them please

  2. lorraine martin says:

    I shop at Iceland all the time I am 67 and not having to carry it is brilliant . I will be glad when I can shop online and have it delivered as well. The food from Iceland is extremely good and great value for money I will always shop at Iceland.

  3. kathleen sheridan says:

    the number one shop for better vale on brand name foods

  4. Mrs Margaret Chroftes says:

    Since joining Iceland Bonus and even before then, I can find everything I am looking for in the Stores and the bargains you offer are amazing. I also appreciate the cost of your semi-skimmed milk, best price around. All the Staff are helpful and well mannered.

  5. Mrs Ann-Marie Hirst says:

    Lovely lady Sue who served me at Ewood store, Blackburn Lancashire.

  6. mrs joan todd says:

    I always use the Rochdale store it is always clean and the staff are so helpful nothing is to much trouble. If you cannot find a product they come and help you look for it , as I am disabled and aged 75 this is a very big help to me I recommend this store to all my friends .

    • Kath says:

      Just to say that all the staff at the Chester store are always helpful and friendly. Cheryl, Sue the young guys on home delivery packing. The store is always clean and tidy, Mark I think he is assistant Manager is always helpful.

  7. carol perry says:

    Whenever I go into Newtown shop all the staff are very helpful and always greet you with a smile. The home delivery is very good as well. Elaine who works there is always pleasant as are Heather Vickie and shelly.

  8. mary efunyemi Osipitan says:

    To improve their customers services by providing self services machines so as to reduce the numbers of customers on the queue.
    Must Iceland stores are always small, which give little room and space for customers moving with trolleys and others carrying their big shopping bags.

  9. ruth coxhead says:

    very good and extremely helpful

  10. tracy says:

    go into Harold hill store every weds such lovely staff and drivers always so happy and helpful we. try to go to michelles till if we can lee packs our bags does a brill job bev nice and the other girls, we was late going into Iceland this week they where all worried about us there like our friends, store always clean and tidy easy 2 get around love seeing maurcie happy smiley face what every the weather.see all you next week

  11. karen coe says:

    Have had my first delivery from the Goole store tonight and I found the driver Carl to be very friendly and helpful. They were all very friendly and helpful in the store. My son and daughter-in-law who live near Scarborough always shop in the Scarborough branch and it was them that gave me the idea & it was so easy to be able to do other shopping without carrying my groceries around. Everything is so reasonably priced also

  12. stefanja dickins says:

    Kate and kate are amazing from your stretford store

  13. mick woodsby says:

    Great for parties

  14. Margaret Fyfe says:

    Have shopped in Iceland Glenrothes many times but never took a bonus card.Wish I had known how easy it was to sign up for one. Look forward to getting my permanent card now . We are both OAPs so will use Iceland often, as found it to be much cheaper than our usual supermarket

  15. Janet Lumley says:

    My sister and I shop at Iceland (The Forum Wallsend) every week.
    We love the high quality of the food we buy and find the assistants are some of the happiest and friendliest we have ever come across.
    Thank you

  16. Tracey Marlor says:

    Started shopping back at Iceland Was served today by a lovely polite young lady with a lovely smile and nothing was too much trouble for her today at Llandudno junction, Her name was Nikki because of her i will definately be going back again Soon regards Tracey Marlor

  17. rk cryer-whitehead says:

    my wife and i have always found the bletchley iceland store staff very helpfull,however today ( 12\10\2013) shop asssistant Ellie went above and beyond the normal great service .she engaged with my 3yr old daughter stopping the child from running around and in and out of the shop enabling me to finish my shopping with the knowledge that my child was safe. i am extremly greatfull for her help and kindness

  18. John Wilson says:

    A yung lady was really helpful. Her name was Claire at Bishopbriggs. Shop

  19. joanne o'malley says:

    I shop in Iceland a couple of times a week I love everything you sell ,its great value for money and the quality is 100%. I love the meat and fish and all the vegetables . it great for entertaining and especially when my family friends grandchildren come over...im a real fan of Iceland and I often tell my friends family about the great value for money at Iceland...I would love to win at Iceland be so great 😉

  20. Eileen Stanier says:


  21. louisa says:

    I love Iceland with havin 5 kids it so easy and handy to get my weekly shop without having to worry about carryin it home on the bus and its also cheap as well

  22. elaine bridgen says:

    iceland simply the best i used w ton for many years since moveing to lichfield i found customer service far better

  23. Mr.Willem Cheng says:

    Iceland is Good Quality Food, at Reasonable Price/s, with Friendly Staff..

  24. diana furs says:

    found it very helpfull

  25. graham waters says:

    we use the caversham branch and find the staff very helpful and friendly,the home delivery is also excellent service. the food is good quality and value for money.

  26. darren lonsdale says:

    shopped at Iceland in Weston super mare
    its great food and good value for money
    and staff are very helpful and its far better than farmfoods

  27. Martine McCann says:

    I always find the staff in the borehamwood store very helpful and always happy........

  28. craig macmillan says:

    i love iceland so much

  29. Gerry Buxton says:

    I would like to say a big thank you to all the staff at Eastleigh shop. I am a double leg amputee. I never fell that I am putting any of the staff out if I ask for help. On the tills Lyn, Sue on the shop floor Dave, Pam only to high lite a few, all the staff in the shop seem happy not just there for a job.
    Thank you once again. Gerry

  30. lauren haire says:

    complete satisfaction garanteed. Was polite when serving and was very helpfull. Thank you iceland. Check out opperator was ross and the store number is 09650471268.

  31. E.M.Willmott says:

    I visited the Plymstock shop, the service was wonderful - so helpful. It is a pity that they do not stock short crust pastry only puff. I found the survey not customer friendly.

  32. Edward Ricketts says:

    We love Iceland but find it rather confusing trying to get into the Iceland survey, it should be made easier for pensioners to access.



  34. Mrs Linnett says:

    shop is always tidy. good staff. very cheap food.

  35. Mrs Linnett says:

    good food. very tidy. good staff

  36. Mrs o Neill says:

    Great deals.Cheap prices that families can afford.Staff helpful and friendly.Love the 2 for £1.00 offer on the breads and chocolate biscuits yum yum.

  37. Mr.P.L.Russell says:

    Very tidy Watford shop.Competitive prices and regular savings.Very efficent and friendly staff.Thank you all.

  38. nicola watson says:

    i find iceland very very good i go there all the time for my food shoping as i am a mum of 4 the kids and my hubby love the food an some of it is quit to make if you dont have time for big dinners an if friends our coming around and you have for got to live some thing out . so thank you iceland for your good food

  39. David Davies says:

    Only been using them for the last year but one of the best moves i've made good food / good value along with the home delivery I`m sold !


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

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Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

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4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

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6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

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7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.