Marshalls Customer Feedback Survey

www.marshallsfeedback.com - Marshalls Customer Feedback Survey

Marshalls Customer Feedback Survey PrizeMarshalls

  1. A $500 Marshalls Gift Card Each Month

Marshalls Customer Feedback Survey Rules

  1. You do not need to make a purchase to enter or win.
  2. Each household is limited to only 1 entry every month, regardless of entry method.
  3. The prizes have no substitutions.
  4. The winner is responsible for the taxes.

Marshalls Customer Satisfaction Survey Usability Report

  1. PC/Notebook usability rating: 4/5. About 7 minutes to finish, 1 open question, and you need a receipt.
  2. Tablet usability rating: 3/5. No mobile page for Tablet. 1 open question and you need to enter survey information.
  3. Smartphone usability rating: 2/5. No mobile page for smartphones. You can still finish the Marshalls Customer Satisfaction Survey via your smartphone and it may take you more than 7 minutes to finish.

Marshalls Customer Feedback Survey Entry

  1. You can log on to the Marshalls customer survey official website and take the survey online.
  2. If you want to enter by mail, you need to hand your name, address, city, state, ZIP code, phone number and email address (if applicable), on a 3 1/2" x 5 1/2" card and mail it to: Marshalls "Customer Satisfaction" Sweepstakes, 90 Rockwood Place, Rochester, NY 14610.

Marshalls Customer Feedback Survey Step by Step Guide

  1. Log on to the Marshalls customer survey official website and enter the survey number, your date and time of visit from your receipt, and click the "start" button.
  2. Rate your overall satisfaction with your experience at this Marshalls
  3. Select answers to questions like "Did you make a purchase?", "Did you use the restroom?" based on your visit
  4. Rate your satisfaction with statements related to your visit such as "The friendliness of the cashier", "The speed of checkout.", etc.
  5. Select answers to questions like "Did you use a shopping cart or shopping basket on this trip?", etc.
  6. Select the likelihood that you will recommend this and return to this Marshalls in the next 3 months
  7. Answer the open question about the best part of your experience at this Marshalls
  8. Enter the dollar amount rounded to the nearest whole dollar
  9. Select answers to a few more questions such as "Did you have a TJX Rewards credit card?", etc.
  10. Select answers about yourself such as your age, gender, etc.
  11. Fill out your contact information such as your name, phone number to finish the survey

Marshalls Customer Feedback Survey Video
If you have any problem or difficulty finishing the Marshalls online customer feedback survey, refer to the following survey video recorded editorial team.

More information about Marshalls
Marshalls is the UK's leading manufacturer of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Marshalls has a history of more than 100 years.  Marshalls provides the product ranges, design services, technical expertise, innovative ideas and inspiration to transform gardens, drives and public and commercial landscapes.

Marshalls values your participation at www.marshallsfeedback.com.

About Marshalls Customer Feedback Survey
Survey Website: www.marshallsfeedback.com
Survey Incentive: Monthly $500 Marshalls Gift Card
Host Website: www.marshallsfeedback.com
Marketing Support: Marshalls

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 4.5/5 (15 vote casts)

56 comments on “www.marshallsfeedback.com - Marshalls Customer Feedback Survey

  1. Emma Johnston says:

    I shopped in Marshalls in South Charleston while driving thru the area. The store has good prices. The checkout was really backed up but didn't take but about 30 minutes to check out.I would like to find a Marshalls close to Bluefield WV because they have a variety of merchadise. My survey number is 0762057130. I visited the store on 11/25/2017 3436 Sandlick Road Bluefield WV 24701

  2. Anna V. says:

    I was doing shopping at Marshalls Store located on 17261 17th Street in Tustin, CA. 92780. I checked out and I left. The cashier name is Chanel. I forgot my wallet with everything on it (credit cards, my DL, etc.) at the cahier station. Chanel realized quick the situation and run out to catch me and return my wallet before living the store. I called her supervisor and I congratulate her for the super job, her honesty and attitude. I'm writing this "comment" to let people know what kind of service the Marshalls Store in Tustin the customers have. I hope we could have ONLY this super qualified workers, like Chanel, in all the stores. I would like her to receive at least a commendation. Good job Chanel and thank you one more time.

  3. Anna V. says:

    Marshalls Store in Tustin has a super employee - her name is Chanel.

  4. e chardonet says:


  5. robin says:

    awesome place to shop at .clean friendly, kind .ploit,helpful,good prices

  6. Rolando Maynulet says:

    You employee Olga, at your San Patricio store (Puerto Rico) was very courteous and genuine.

    Kudos to her.

    Rolando Maynulet
    Survey number: 0627083710

  7. Alice says:

    I just love shopping at Marshalls,Esther and Sophia 2 of your employees,always friendly and
    Very helpful and greets you with a big smile

  8. Marilyn says:

    I did not say anything while in the store because I did not want to cause a scene, however I did ask the young man for the managers name, this young man was very rude while checking me out, I ask him to scan an on sale item, he did not replay, he just looked like I was getting on his nerves, I shop at Marshalls very often, and have not found this type of attitude among the customer service workers, this was the first , normally I would just let it slide, but in this case he was so rude I wanted to try to make sure no one else has to put up with this type of behavior, I do not go out and spend my money to be insulted, I have worked in the public myself and I know how the public can be a challenge, but I can assure you this was unprovoked, I hope this not just be overlooked otherwise it is to no avail for me to take my time to report it. And I do plan to continue to visit Marshall's as I have for many years now.
    Thanks for your time

  9. Ada M Whitaker says:

    Ho How I love Marshells

  10. juanita flores says:

    I just love shopping at marshalls in grapevine, tx.!!! Dixie one of your employees, always friendly and has a kind word, she's always so helpful and greets you with a big smile:)

  11. osumanu abdulai says:

    you are extremely good

  12. johanna lopez says:

    I love to shop at Marshalls because you find everything you need end good price to.

  13. Emmleea Kennedy says:

    I like Marshalls, you can always find something you need or want. Large selection of everything. thank you for being here.

  14. George E WalKer Sr; says:

    Your Web site Failed to access The Feedback Survey.So I could not submit my feedback!

  15. Adrienne Hall says:

    I love to shop at Marshalls. I can always find what I need, shoes , dresses and more. I really love that you have a lay away. Thank You.

  16. Ruth Pillow says:

    I went to the cashier to return a pair of slippers that did not have the tag and I did not have a receipt. The cashier said I could not return them. I browsed the store and went to the dressing room to try on a blouse and asked the attendant if my slippers would be ok in the cart as I brought them from home and was told I could not return them but the exact slippers were hanging up in the back of the store. Angela told me to speak to the manger, Tori about it and he immediately took my slippers, found an exact pair and reproduced a price tag for my slippers and I was able to get store credit! Thank you Angela and Tori at the Marshalls of Sothdale Shopping Center, 12 Mountain Road, Glen Burnie, Maryland 21061. I commend you both for excellent customer service, friendly and helpful attitude and willingness to go "the extra mile" for the sake of the customer!

  17. Leonor Santibanez says:

    I am always satisfied with the purchases and the treatment received in the store.

  18. Maureen Alicino says:

    Had a very pleasant experience with Sarai at the Toms River store.
    Pleasant and lovely attitude, enjoys what she is doing and her performance reflects it.

  19. Patricia Harvey says:

    Ive been going to marshalls ever since it came into town. I love this store,Barbara and greg, are very helpful to me.

  20. Kristen Gregg says:

    Once a week I shop in Marshalls on Midlothian turnpike in North Chesterfield, VA 23235. The sales cashiers are always dependable, but I would like to especially praise someone relatively new. Her name is Wendy, and not only is she competent and helpful, she is cordial and friendly and makes my shopping experience delightful. I hope that you let her know how she is perceived by the general public and compliment her. Good hiring, Marshalls!

  21. Lusine Vardanyan says:

    When i visited marshalls at studio city, I loved every single experience, all the workers were super nice and the customer service was outstanding, but specially one stood out, Ervina, was amazing, she helped me with everything, got me anything i needed, fast and effective. Did not lose time for anything. I had a great experience in there and Ervina helped it make a great experience.

  22. meria beasley says:

    Greetings, the experience was very pleasant, the Sales Associates made my visit excellent, Store No. 836, Orig. Register # 2, Orig Txn: 8996, Txn date: 06/13/2014, receipt number 9083602945162383 items 3 2790 0836 02 9495 06/17/2014 13:15:51 0072. Her personality is outstanding and customer service skills were impeccable. Thank you for having such a pleasant professional in place to make my visit so pleasant and productive. I will visit that location again, just because of the Sales Associate. Hats off to her,

  23. mayannn hand says:

    love marshalls and there style clothes and just love the housewear also the help is very outstanding.

  24. Carole Best says:

    Find Marshall employees helpful, friendly and knowledgeable

  25. Mila Simbillo says:

    marshall is the best store in Baltimore for shopping

  26. kathryn gandolfo says:

    debbie at avon store 806 has helped me big time on many occaisions. She always knows what I am looking for and how to find it and she is tactful

  27. Judy Rosen says:

    Your store is one of my favorite store. I always come out with may bags wo\ith great deals.

  28. carla banner says:


  29. FuRong wang says:


  30. Russell Martin says:

    My visit at the store today was great

  31. Charmaine Sosa says:

    Clearence items should not be damaged goods,beyond a simple mend!!button replacement,open Seam.Very distracting when placed in prime shopping area!

  32. Elizabeth Morales says:

    is my favorite clothing store!!!!

  33. john lee says:

    I love marshalls and I love shopping in the marshalls because I feel at ease while I am in the marshalls.

  34. Deb miller says:

    Great polite knowledgable staff.

  35. Luz d caban says:

    Mi tienda favorita

  36. anne allemann says:


  37. anne allemann says:

    I have filled in all the information on my ticket and it will not go
    Myi surveiy # is 0121988742

  38. tessy says:

    I love Marshalls than any store in the u s a this is my favourite shopping place, but there is something very important its missing. If customer needs a particular size dress the store can not verify in other store before customer proceeds.

  39. Latoya says:

    Great selection


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.