Indigo Guest Feedback Survey

www.indigofeedback.com - Indigo Guest Feedback Survey

Indigo Customer Survey PrizeIndigo

  1.  $500 Indigo Gift Card

Indigo Customer Survey Rules

  1. You do not need to make a purchase.
  2. Each receipt is limited to 1 entry.
  3. Each Entrant must be the authorized account holder of a valid e-mail account.
  4. Prizes are non-transferable and non-substitutable, except by Sponsor in its sole discretion.

Indigo Customer Survey Usability Report

  1. PC/Notebook usability rating: 5/5. About 5 minutes to finish, 1 open question, need a receipt.
  2. Tablet usability rating: 5/5. No mobile page for Tablet. 1 open question, need to enter survey information.
  3. Smartphone usability rating: 5/5. No mobile page for smartphones. You can still finish Indigo Customer Survey via smartphone, and it may take you more than 5 minutes to finish.

Indigo Customer Survey Entry

  1. If you enter with purchase, you will receive an invitation which is printed on the receipt. You must log on to the URL printed on the receipt and complete the Survey within 7 calendar days from the date of purchase.
  2. If you enter without purchase. You may visit Indigo survey official website and follow the steps to finish the survey.

Indigo Customer Survey Step by Step Guide

  1. Visit the Indigo guest feedback survey official site.
  2. Choose the language that you would like to take this survey, then click the next button.
  3. Choose from "Made a purchase at the register" and "Placed an order at the KIOSK".
  4. Select the date of your visit, enter the store number, transaction number from your receipt, select your age and type the characters you see in the box.
  5. Rate the store regarding to the associates, cleanliness etc. based on your experience.
  6. Select answers to the questions like "What prompted your visit to this store?" based on your visit.
  7. Select answers to the questions about yourself like your age, gender etc.
  8. Answer the open question " What else would you like to share with us to help improve your shopping experience with Indigo?" then click "Submit" to finish the survey.
  9. Enter your personal contact information like your name, email address etc.

Indigo Customer Satisfaction Survey Video
If you have any problem or difficulty to finish Indigo online customer satisfaction survey, refer to the following survey video recorded by Survebag editorial team. You can also find those related questions and answers related to Indigo customer survey in this article.

More Information about Indigo
Are you a loyal customer of Indigo? Then you will be rewarded with 2 great ways by Indigo. Which one do you prefer? Indigo Plum Rewards or Indigo iRewards? Plum Rewards enable you to collect points on virtually everything in-store and enjoy Indigo best prices on books online, while iRewards enables you to enjoy everyday discounts on books, toys, gifts, and more in-store, plus you can get best prices on books online. Now it is up to you.

There are even more great online customer surveys in Canada:
www.tellpartsource.com - Tell PartSource Customer Survey
www.tellbigo.com - Tell Big O Tires Guest Survey
survey.medallia.com/sephora/canada - Sephora Canada Customer Survey

About Chapters Indigo Customer Surveywww.indigofeedback.com - Indigo Guest Feedback Survey
Survey Website: www.indigofeedback.com
Survey Incentive: A $500 Indigo Gift Card
Host Website: www.empathica.com
Marketing Support: Empathica

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16 comments on “www.indigofeedback.com - Indigo Guest Feedback Survey

  1. derek says:

    The lady, behind the till, yesterday afternoon, told me, that I had the winning $500.00 entry!

  2. Jody Prete says:

    Love, love, love our book store in the Elgin Mall, St Thomas. Great staff, always friendly and helpful. Great displays, 10 out of 10.

  3. Cathy Le Blanc says:

    Cathy Le Blanc

    I enjoy going to Indigo because they have so much good selections of book and magazines,
    the staff are very helpful

  4. Cathy Le Blanc says:

    I find Indigo to have a great selection of books and magazines, the staff are very helpful when you need them.

  5. Cathy Le Blanc says:

    I find Indigo to have a great selection of books and magazines, the staff are very helpful when you need them

  6. Mary Lou Gardner says:

    These surveys are a pain to get into. They are not very well explained. Very frustrating!

  7. Dan Nicol says:

    I and my friend were at Chapters-Wellington Road in London and we found the staff very knowledgeable and helpful

  8. XRumerTest says:

    Hello. And Bye.

  9. Dava says:

    had a great experience in Chapters helpful staff and bought GREAT books .. 1 i was reacamended by a staff member (wish i new her name she was very nice and helpful) thx for the great experience!

  10. stephanie cooledge says:

    judy at chapters/indigo/coles is awesome!!

  11. Gisele Rottaris says:

    I went in to buy the new release book from Jodi Picoult and was greatly pleased at the helpful and friendly staff.

  12. Sandra Stevens says:

    Good selection of magazines and helpful staff.

  13. Linda Catherwood says:

    very helpful staff

  14. debbie says:

    Please get more magazines from the UK eg. crochet

  15. Shirley Lefebvre says:

    great store with helpfull staff

  16. Jim DeMello says:

    My wifeand I and her friend had dinner at sizzler stockon ca. We Had steak and lobster very tasty. also include the salad bar which was great. Our serverWhitney was very gracious. Great service.


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.