Firestone Complete Auto Care Survey

www.firestonesurvey.com - Firestone Complete Auto Care Survey

Firestone Complete Auto Care Survey PrizeFirestone Complete Auto Care

  1. Help Firestone Complete Auto Care Improve

Firestone Complete Auto Care Survey Step by Step Guide

  1. Visit the Firestone complete auto care survey official site
  2. Enter the 12-digit code from your receipt and click the "next" button
  3. Answer all the questions by following the instructions of the website and complete the survey.

More Information about Firestone Complete Auto Care
Firestone Complete Auto Care offers not only the best customer service, quality products and the right solutions for your auto care needs, but also initiatives that improve your community and the environment. Firestone Complete Auto Care is convenient. From check-in to check-out, their auto care advisors and technicians work to get your vehicle ready to go as quickly as possible. Firestone Complete Auto Care runs more than 1,600 Firestone Complete Auto Care store locations nationwide, finding one that's convenient to your home or work is easy, too. Most of their locations are open seven days a week, and open late to accommodate your busy schedule.

Tell Firestone Complete Auto Care about what do you think they can improve at www.firestonesurvey.com.

About Firestone Complete Auto Care Customer Surveywww.firestonesurvey.com - Firestone Complete Auto Care Survey
Survey Website: www.firestonesurvey.com
Survey Incentive: Help Firestone Complete Auto Care improve
Host Website: www.mshare.net
Marketing Support: Mindshare

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 4.1/5 (70 vote casts)

70 comments on “www.firestonesurvey.com - Firestone Complete Auto Care Survey

  1. steve says:

    Great service in Austin MN

  2. Milton Burkett says:

    I just recently had my vehicle repair work done at store #022209. I want to recognize Technicians 09 Jeremy 77 Hunter and Brianca W who is a sales teammate. I was extremely proud of each of these individuals professionalism. I was treated with the upmost respect. Please pass along my thanks to these great Firestone employees and your company should be very proud of them as well. " May The Force Be With You" !!!

  3. Latchezar says:

    December 2 -2017 . I received excellent customer care at Firestone Auto Care located in Cincinnati Ohio 7800 Montgomery Rd. Extremely friendly and quick as well Brian Paulik solved the problem before I figured out that he started.I definitely will be back for future services!

  4. Benjamin Jones says:

    Laguna Hills Mall Store- 09 Michael fixed my flat tire- polite, professional and service- oriented.
    Value for fixing tire! Everyone at Customer Service professional, polite and up-front on time to do repairs. Would go back- Tom Glossup, Manager does a great job.

  5. Sandra Lauman says:

    I downloaded what the site asked me to...but I was unable to do survey? What kind of scam is this? Now I need to go into my computer and remove extension needed for survey!~!!!! Not happy at all now !

  6. R Harris says:

    out standing

  7. Sandra Robinson says:

    I received excellent customer care at the Firestone located at 1502 Washington Avenue, Houston, Texas on Wednesday, July 5. My vehicle needed coolant top off and I was in and out in no time! You have an excellent employee in Rashad!! I will definitely use this location for further service.

  8. Duane Mitchell says:

    Really awesome team,From manager straight down.

  9. M. Aronowitz says:

    I really don't like these surveys and have never won your so-called prizes..

  10. sharon mosley says:

    ever one was very helpfull

  11. Francis Prah says:

    Ever thing was good

  12. Doug Elrod says:

    Ever thing went great, Very Very Happy with the Service Ireceived, Thank You, Doug

  13. Bobby Willis says:

    Can't find the location to do the auto service survey. Don't see a place to enter the 12-digit code anywhere on this webpage. Please help.

  14. Roy Jackson says:

    Great service tire rotation and oil change.

  15. Lisha Czerwinski says:

    Firestone did a great job with my oil change, etc. Cody greeted me and helped to make sure that everything was handled in a timely manner. He was professional and very knowledgeable with all of my questions. I would recommend him to anyone needing an oil change, etc.

  16. David Goldsberry says:

    store is very good

  17. Jan Hogan says:

    I have had this Firestone location do work for me for years and have always been very pleased with work and timeliness, however today was disappointing. I had an appointment to get my oil changed and it took an hour an half which is twice as long as normal. The folks working seemed to have a lot of discord amongst the team - not sure if they were short handed or it has evolved to that. Thought you might like to know.

  18. Starla Metayer says:

    I feel like a family member at the firestone at Colorado blvd. and 120th. Steve, Doug and Nate are friendly, funny and professional, there times are always accurate. Great service , its the only place I take my vehicles to. Highly recommend.

  19. gene Bell says:

    great service and quit on getting me out.

  20. Cheryl O'Connor says:

    Great job John Henrichs, Thank you so much for being so honest and explaining everything to me that really needed done. I will never take my car anywhere else except John H. at Firestone.
    Staff is great also.

    Cheryl O'Connor

  21. Honey Lou Malik says:

    I always have a wonderful service at Firestone and everyone are very nice respectful to me and been going to them for years now. They have never did give me any reason to switch companies to service our cars. God Bless Honey Lou & Bill Malik

  22. Gail Stump says:

    I was completely satisfied with the quick service I received on 6-5-16. I dropped my car off to have a tire checked for a leaking problem. When I got off work my tire was repaired & ready to be picked up. I really appreciated the fast service.
    Gail Stump

  23. Kristen Murray says:

    Really fast & Awesome thanks so much I am truly grateful

  24. alan kallio says:

    ordered tires and when I got to the store after an 1.5 they could only find one.had to come back the next weekend,was not very happy about that. when I returned the next weekend the tires I bought I was charged road hazard on tires that I got no warranty on,how does that work. store #026530. my invoice #166847.

  25. Wazi says:

    FIRESTONE COMPLETE AUTO CARE LEOMINSTER, MA I tried to complete/take your survey and after entering the correct invoice number 5 times, it still rejected me :(
    I wanted to give a shout out to MICHELLE~she is truly an asset to your store. Had an unpleasant experience on Saturday...was told to come in at 2 pm for a much needed oil change {taking my mother to hospital traveling 200 miles every few days for tests} called to make appt. at 1pm man on the phone said come in at 2pm...showed up and was BRUSHED OFF~Dominic came out and said no way we cant do that, we just had 8 oil changes walk in. I called specifically to respect Firestones time and schedule and was turned away. Very upset and disappointed. I went back and saw Michelle: she was beyond professional, kind and seemed to really care about the inconveinence. We had just decided to make this our "home" garage....newer to this area...Michelle has excellent customer service skills and friendly professional personality~really seems like she cares about customer satisfaction. So glad you have her in this store. She made everything right :) My family has three older cars that continue to need work ~ glad we will be able to continue with Firestone, Thanks to Michelle for taking the extra step in respect and caring. THANK YOU MICHELLE!!!

  26. Keziah Desplan says:

    I have been a customer, for several years, and always brought my previous vehicle, there, for servicing as well. Had my new vehicle serviced on 3/5/16, at the Pompano Beach location(Store # 015962), and needed to have my right front door mirror replaced. Service Advisor Mr. Travis Tilley was very helpful and patiently answered all of my questions, although he was super busy. Technician Mr. Juan Santos was quick, efficient, and professional.....Please request them, when needing some work done, on your vehicle.

  27. Nancy Fairchild says:

    Chris Mizell and his staff are always respectful, helpful by explaining what they are repairing and why. They do their best to get the work done in a timely manner. I have been counting on them for about 2 years since working in Mt Juliet.

  28. tina coleman says:

    The store manager of the rolling road firestone store is very respectful honest and professional.

  29. John Anderson says:

    I had a nail in a tire, & so I thought that I would go to Firestone Complete Auto Care center for an alignment (I bought a lifetime alignment in 2000), so I thought that I would make an appointment for both. I was fortunate enough to get an appointment just after I got off work. I was 10 minutes late (due to traffic), but no one at the store had a problem with that. With in 3 minutes Tina P. had my vehicle on the rack to fix the tire w/ the nail in it. I had a problem with the tire that Tiana P. recommended I get fixed, I opted not to get it fixed at this time. Mike Kiter then pulled my Jeep in for the wheel alignment. Noted that I had a part that was starting to wear out; but did not need replacing at that time. I was so impressed with professionalism of Tina P. and Mike Kiter. Thanks Firestone this kind of service is what will make me recommend your store to others & keep me coming back!

  30. Albert J Evans Jr says:

    Excellent service.

  31. Joseph Albrecht says:

    I wanted to let Ryan Townsend and his mechanics are the best. He is the manager at your Manchester, MO store. They have really taken care of our cars and are very polite. I hope this gets back to him. I recommend their location to people all the time.
    Thank You
    Joe Albrecht

  32. David Wanjahi says:

    I had a good service experience at Revere store 000736-64965 , especially the store Manager Jay , he is very professional and helpful .

  33. Stanley Vitue Jr says:

    The best people to deal with, always there when you need them and the coupons are great. Will always be with Firestone. Thank You for the best care for are cars. Stanley and Miriam Virtue Jr. Keep up the good work.

  34. melissa parsons says:

    emily from the firestone in jackson, tn was very helpful. she went above and beyond her job duties to help us. when our car broke down she took all day to find the parts we needed and even drove us to a motel for us to stay the night! She even came the next day on her day off to pick my family and i up to take us back to the shop on her own time! I can't express how much that meant to us in our time of need. The way that Emily helped us is how customer service should be! Thank you from the bottom of our hearts!

  35. Shane Johnson says:

    I have traveled all over the US working for Hobby Lobby Construction and have been using Firestone on my vehicles for over 15 years. This weekend I called the Firestone at Overton Ridge in Fort Worth and asked if I could make and appointment to get my oil changed and my front end aligned. They were not able to get the work done in the time given on the front end and continued to work on it. Justin the mechanic discovered a bearing loose on one side of my front end. Then I remembered that when drove at high speeds I could hear the bearing noise. I am glad he took the time to find it. Me being a skeptic I just imagined they always look for extra work to charge for. Wrong.
    I asked about the otherside and he said it was fine. So of course I wanted it fixed and he found that the steering gear box was full of water and replace it under warranty. Then he was finally able to line the front end to his satisfaction and said it will now drive like a cadillac. I asked about brakes having a slow response and another mechanic checked it and said the master cylinder was bad and it had never been replaced. So they replaced it and he and Justin were not satisfied with it so they replaced it again. The 3 days it took them to resolve the problem's were worth it to me. Money and time well spent. Justin was right.
    My truck now drives like a cadillac and stops like a new truck. I want to especially thank Barbara for her kindness and courtesy over the phone and when I was in the shop. She assured me that my 99 Chevy truck, that I was obviously proud of the fact the I was pushing 400k, was in good hands and not to worry. Steve the manager apologized for taking so long and pitched in to help on the second Master Cylinder as well. My hat is off to the staff at Firestone at Overton Ridge in Fort Worth, TX.

  36. GREGG HAZLE says:


  37. cecil lindsey says:

    I Beleive highly in firestone tires . i need a set but cannot afford any right now Keep up the excellent work..

  38. anna says:

    Justin excellent customer service. Friars Rd San Diego 92108

  39. Ariston l. Fernandez says:

    I had a good service experience today. The manager Rene and tech 1 really pointed out the needed repairs to ensure safety on the road.

  40. Laura says:

    I called and spoke with a Jacob, at the Wiregrass Mall Firestone in Dothan, Alabama, who was so kind to apologize for the wait. I told him that I needed to get my oil change and wanted to know if I could get it down in a timely manner. I explained to him that I was at work and I could come on my lunch break. When I arrived he met me at the door and took they and told me to start the paperwork with the person at the counter. My car was finish in a timely manner and I was able to make it back to work before my lunch break was over. Again Thanks Jacob.


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.