The Clarks Customer Survey

www.clarkscustomersurvey.com - The Clarks Customer Survey

The Clarks Customer Survey OfferClarks

  1. 15% off your next purchase at a Clarks, Bostonian or a Clarks Bostonian Outlet store.

The Clarks Customer Survey Offer Rules

  1. Coupon cannot be used in conjunction with any other coupon or discount offer.
  2. Receipt with validation code must be presented to receive discount offer.
  3. Coupon cannot be changed to cash.
  4. Coupon can only be used once.

The Clarks Customer Survey Usability Report

  1. PC/Notebook usability rating: 5/5. About 5 minutes to finish, one open question, need receipt.
  2. Tablet usability rating: 4/5. No mobile page for Tablet. One open question, need to enter personal information.
  3. Smartphone usability rating: 3/5. No mobile page for smartphones. You can still finish The Clarks Customer Survey via smartphone, it may take about 10 minutes to finish.

The Clarks Customer Survey Step by Step Guide

  1. Visit the Clarks customer survey official site and click the "Take the survey" button to get started
  2. Select the state of the store you visited and enter the receipt or ticket number exactly as it appears on the receipt
  3. Enter your contact information and select the answers based on your personal experience and click "Next"
  4. Select your answers based on your experience and click "Next"
  5. Select the date listed on your receipt, enter the 3 digit store number exactly as it appears on the receipt and select the answers or based on your own experience then click "Next"
  6. Give your ratings based on your experience,leave your comments and click "Finish" to complete the survey
  7. Print the coupon and present in-store within the next 30 days

Clarks Customer Satisfaction Survey Video
If you have any problem or difficulty to finish Clarks online customer satisfaction survey, refer to the following survey video recorded by Survebag editorial team. You can also find those related questions and answers related to Clarks customer survey in this article.

More Information About Clarks
The Clarks Companies, North America owns and operates 250+ retail stores in the United States and Puerto Rico. You can easily find Clarks – from department stores, to regional shoe stores to independent store retailers, online, in catalogs and even on QVC. The Clarks does not produce a mail order catalog, but you can find the complete collection of current products on their websites www.clarksusa.com and www.bostonianshoe.com. The Clarks accepts the following major credit cards when purchasing online or in a Clarks, Bostonian or Clarks Bostonian Outlet location: Visa, Mastercard, Discover, American Express.

Your feedback will assist the Clarks in serving you better on future visits. Go to www.clarkscustomersurvey.com to take the survey and you will save 15% off your next purchase.

About www.clarkscustomersurvey.com - The Clarks Customer SurveyThe Clarks Customer Survey
Survey Website: www.clarkscustomersurvey.com
Survey Incentive: 15% off your next purchase
Host Website: www.clarkscustomersurvey.com
Marketing Support: Clarks

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 4.1/5 (7 vote casts)

39 comments on “www.clarkscustomersurvey.com - The Clarks Customer Survey

  1. Joan A Wood says:

    My first visit to clarks at fashion outlets niagara falls ny. Expanded part of mall I had not visited until May 8th, went back 9&11th. Fantastic deals on clark shoes which I have worm for years with satisfaction. Sales people were very helpful and pleasant. Bought some shoes for daughter also. I have been very impressed with cloudsteppers as they are so compfortable and good looking style. receipt# May 8th T11319G11414G4R4APTD4 May 9th T11319G11316J6F4APTEY May 11th T11319G1136JD94APTGA

  2. fuwen lai says:



    Mr.Jesus was very helpful.i/and my mother really enjoy his service

  4. Michelle Phan says:

    Salesperson was very helpful.

  5. Joyce Gekeler says:

    I have a question for customer service - I received a pair of shoes by mail that were ordered for me thru one of your stores. When they arrived they had a little red arrow sticker on the front of the left shoe. What does that mean? In my retail experience those arrows are used to indicate a flaw in the merchandise. I paid full price for these shoes.

  6. Edsel Marquez says:

    buen servicio y hubo Buenos precios

  7. ever says:

    I enjoy my shoes, comfort shoe

  8. Chunjie says:

    I like Clarks, the quality is very good.

  9. Banja Betty says:

    i love to do my shoping there, the customer service is very wonderful and lovely, she very kind and good to customers, that me made me go there every time to shop. Great and Execllent lady

  10. Ila Mansouri says:

    Great customer service.

  11. Ila Mansouri says:

    Execllent service at the PLEASANT PRAIRIE, W I

  12. Gina says:

    I like shopping at the outlet store in Ontario. There are a lot of selections and the prices are very reasonable. The people working thre are very helpful.

  13. Carolyn Cavacini says:

    Love all your helpful people and most of all my husband and I both love Clark's Shoes!!!!

  14. Annette FAURE says:

    Was at your store in River head (Tanger Outlets) n Employee Richard Cashier#00054007 he couldn't have been nicer!
    Was extremely helpful, and told us of the deals n sales that we're going on! Not pushy extremely nice! This was my first time in the store n will definitely be going back! Oh yeah I bought $301.77 worth of merchandise! Very pleasant experience! Thank you Richard for making it a great experience! 😉

  15. Kelly Napier says:

    Excellent service at the West Friendly, NC store.

  16. Patricia says:

    When we visited the store at the Danbury Mall in Ct.the sales lady, Melissa, was very helpful, knowledgeable and full of energy. She was a delight to talk with and always smiling!A very positive personality!

  17. Carolyn C Harbison says:

    Clarks store at Hilton Head is great place to shop. Personnel are always helpful and knowledgeable

  18. linda collier says:

    very satisfied

  19. Tudung nguyen says:

    Great services. Danielle really helped my husband to find the right size & color for the shoes he wants it. Thanks.

  20. Donald F House says:

    I went to the Waterloo Outlet Mall in NY, to purschase a new pair of shoes. I mentioned the fact that the soles on my Tomcat shoes had cracked and the clerk told me that they would replace the shoes. I never knew that and I have been a Clark' customer for several years. I now have a new pair Mobile just like a previous pair that I wore out after much service. Thank you David

  21. Lynn Barlow says:

    They didn't have the correct size and color my husband wanted but they ordered them and are sending them to my home for free.

  22. hang nguyen says:

    I like the shoes MOJITA SORBET Cognac , it is very beautiful,when I buy shoes at the store -3395 Peachtree Rd NE suite 4046 ,the Salesperson is very nice.

  23. fariba says:

    whenever I had a problem with my shoes and I came back to store in boulder your sales man patty was fantastic she is so patient and she tries to satisfy customers . I want to let you know how I am happy and have a good experience with clarks

  24. carlos castellanos says:

    muy buena los zapato

  25. carlos castellanos says:

    bueno mi gente yo de nuevo dejando un comentario ala tienda de clark lo zapato de muy buena calidad que yo y mi familia estamos buen complasido con lo zapato y ...el trato de la tienda.....

  26. carlos castellanos says:

    estoy muy complacido con el trato que me dan en la tienda y lo zapato son de muy buena calidad.desde el primer dia que compre me quede complacido ....

  27. Jose Berrezueta says:

    I really will like this brand of shoes that are comfortable

  28. Margo Kahn says:

    I was at the Carlsbad store on 11/25/13. There was a sale going on. I found a pair of shoes that I liked and went up to pay at the register. When I was paying the cashier told me the shoes I had chosen were not discounted even though the box they were in was priced at 79.99. I guess they were improperly placed in that box. I had to ask the cashier for a discount because she was not going to provide one even with your promotion going on.

  29. Nubia monroy says:

    Good service, afortable shoes, all the time mi husband and mi use your shoes... I loved ..

  30. Hector Nieves says:

    The Clarks customer service is special and helpful

  31. Masako Miyajima says:

    I love Clarks shoes, and the shopper at the store is always nice!

  32. ARTHUR SCOTT says:

    Always excellent

  33. Mary black says:

    Went to Clark's for the first time and loved the way the shoes felt on my feet, Zachery the salesperson was such a great help he made sure that I was very happy with my boots that I ordered. The one thing that I didn't like is that Clark's does not carry wide in there sizes and the boots that I wanted only came in wide calf in the store so had to order them from another store so I did not get the sale price of the boots in the store that I was at, it was a 30.00$ difference that I had to pay so I wasn't to happy about that, but I did love the boots so I payed the difference and Zachery looked out for me. Thanks Zachery. ( river town mall). Will for sure be getting more shoes from Clark's.

  34. Barbara Turcott says:

    Visited my first Clark Store in Greenville, SC on November 1, 2013 and had an extremely positive experience. It is difficult for me to find a shoe or boot that is comfortable to meet all of my foot needs. Thomas Kim, Store Sales Manager, listened to my needs, was patient, informative, and with his great personality made it a very positive visit!

  35. THOMAS DJAN says:

    Just about every shoe that I own comes from Clarks shoe store in Ontario Mills, CA. Dan the manager is always helpful when I visit the store. He is very friendly and personable. He is always on the floor helping customers in a professional manner. I can attest that he is a valued employee of your outfit.

  36. Ming Fu says:

    I have just finished a survey and got a coupon with number of CSY15. It will be expired in one month by Sep20. However, I will be back China for a short visit. Could you please expend the time a bit longer.



    los mejores precios

  38. Home in UA says:

    I'll right away grab your rss as I can't to find your e-mail subscription link or newsletter service. Do you've any? Kindly allow me realize so that I could subscribe. Thanks.


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.