Barnes & Noble Customer Survey

www.bn.com/survey - Barnes & Noble Customer Survey

Barnes & Noble Customer Survey PrizeBarnes & Noble

  1. $300 Gift Card

Barnes & Noble Customer Survey Rules

  1. The promotion starts on May 1, 2013 and ends on July 31, 2013.
  2. You do not have to make a purchase to enter or win.
  3. Potential Winners will be notified by email.
  4. The winner has to pay all taxes on the prize.

Barnes & Noble Customer Survey Usability Report

  1. PC/Notebook usability rating: 4/5. About 5 minutes to finish, one open question, need receipt, clean page.
  2. Tablet usability rating: 3/5. No mobile page for Tablet. One open question, need to enter personal information.
  3. Smartphone usability rating: 2/5. No mobile page for smartphones. You can still finish Barnes & Noble Customer Survey via smartphone, and it may take more than 10 minutes to finish.

Barnes & Noble Customer Survey Step by Step Guide

  1. Log on to the Barnes & Noble Customer Survey official website
  2. Select the date you made your purchase; enter the store number, register number, transaction number, from your register receipt
  3. Select your age and type in the characters in the box
  4. click on "Submit" button to begin the survey
  5. Give your own ratings or select your answers based on your visit to the store or your personal information
  6. Leave your comments to help Barnes & Noble improve and click "Submit"
  7. Leave your contact information to finish the survey

Barnes & Noble Customer Satisfaction Survey Video
Learn how to finish Barnes & Noble customer satisfaction survey with the following video. Leave your comments and feedback if there is any problem when you are going to enter the survey.

More Information about Barnes & Noble
You must want to buy more books with less money at Barnes & Noble, so be a Barnes & Noble member because members save every day and get huge benefits like In-Store Discounts and Free Express Shipping. You can get good deals by check at Deal of Day. 

B&N MasterCard is stuff you must have. After your first purchase, you will receive a $25 Barnes & Noble Gift Card. It's Barnes & Noble's way of saying 'thank you ' for becoming a cardmember. With Barnes & Noble MasterCard you can get an Extra 5% Back at Barnes & Noble, earn free Barnes & Noble Gift Cards and there is no annual fee plus a great Introductory rate on balance transfers. So if you love books and love to shop at Barnes & Noble, get a Barnes & Noble MasterCard.

About Barnes & Noble Customer Surveywww.bn.com/survey - Barnes & Noble Customer Survey
Survey Website: www.bn.com/survey
Survey Incentive: $300 Gift Card
Host Website: survey.foreseeresults.com
Marketing Support: Forsee Results

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 2/5 (2 vote casts)

25 comments on “www.bn.com/survey - Barnes & Noble Customer Survey

  1. Jolyn says:

    Hey Jan,Inderdaad gewoon doorgaan ja! Ik zie uit naar je cd. Harstikke goed dat je er eentje hebt gemaakt.Ben trots op jet.Goeren,Rebekka Postmauit Arnhem

  2. Danilo says:

    Oh darn! I can't make the event but what a cool idea to have it in the center of DC at lunch time! I hope fnidres tell fnidres and pack the place out! Best wishes for a great opportunity to share about your book. People who haven't read the first one, It's. A. Must. Read. The same is true about this second book. I could gush on and on but I'll stop here.

  3. Christi says:

    The BEST store ever!

  4. connie penn says:

    While just browsing i found a book of interest and there was only one and the guy that checked me out informed me that he could amd would check for it at another store amd he. He also told me he could and would order it for me and it would be in next week and i thought that was helpful, nice and convenient so i say good job barnes and noble and thanks.

  5. Stanley Northcutt says:

    Service was unusually quick. Very friendly sales clerk.

  6. gary alger says:

    Excellent store,very helpful with my Nook



  8. myra jomes says:

    i like more sf

  9. Lourdes Gonzalez says:

    I love the books and Barnes & Noble

  10. CarolTroglia says:

    I'm very impressed with B&N! Your employees are very knowledgeable and Friendly and very Helpful!
    I buy about 3 to 5 books a year and I always buy them at B&N. Very clean and fun store with many choices of items other then books to purchase. I enjoy your store very much!!

  11. Shane Walden says:

    Purchase date:04/12/2013
    Store: 2615
    Register: 008
    Transaction: 9543

    I enjoy shopping at Barnes & Noble as I find the Magazine selection to be varying in it's choice. Always a good sign! Having a Cafe on-site is a bonus too!

  12. tracy lynwood says:

    i want the staff to know that that u have a very friendly staff and very clean store

  13. Lola Williamson says:

    I love Barnes & Noble, the ambience, the helpfulness of employees, overall format of stores

  14. Penelope Lanphier says:

    PS: Date of purchase: 03/29/2013
    Store: 2333
    Register: 012
    Transaction: 3408

  15. Penelope Lanphier says:

    Barnes and Noble has become my favorite place to buy books, read, write my short stories and enjoy the fabulous chai. I've always found the book I'm looking for and if not it has been available by special order by your friendly and sharp employees. And, what a wonderful assortment of gift items for all ages and especially for my grandchildren who are voracious readers. Thanks for being there, B&N!!

  16. Jo Anne Ward says:

    Love BN! Been a loyal customer since this store opened. The staff is always very helpful and knows their stuff. Glad I have my membership card because I like the savings.

  17. Tricia Anderson says:

    Found that the workers were very helpful.

  18. marilyn nogosek says:

    I really like shopping at Barnes and Nobles and am very happy that I am a member.
    I have been buying memberships for some of my family. Memberships make really great gifts.
    The store I shop at is very close to my home. I like going there to have a cup of coffee and find a good book.

  19. George Montoya says:

    BN. was the first and only store that I will ever go to.the staff are so helpful and very knowledgeable about the locations of all the info that I need to fine.the most important thing that I like about the staff they are always smiling went I ask fo help.

    As always a BN SHOPPER.
    purschase Date:03/19/2013

  20. Doris chandler says:

    I found the cashier most helpful explaining the value of having a membership card for your store. I will really think about this---it would make a great Birthday gift for my sons to give me
    in June.

  21. Jane Thacker says:

    This Is a wonderful book store,I love this store.

  22. Claude W. Cordle says:

    I was very pleased with the gentleman who helped me find the book I was looking for, also he gave me some helpful information that I could find in other books.

  23. Diana Ardt says:

    Good experience, like the selection and wide variety.

  24. Florence Pakizer says:

    I like going to Barnes & Noble looking at all your new items like the latest in books. Spending time at the store gives me alot ideas when I look around and it gives me a chance to relax and have my lunch. The employes are all very helpful and interested in what I need to get.

  25. Gina Rodriguez says:

    Verry helpful, I'm applying for the survey,
    store: 2111,

  26. richard tahl says:

    Could not preview nessun dorma(Pavoratti) on most of the 7 CD's. I understand that some people would stay all day, BUT, I wasn't sure which CD to buy. I am well beyond the 7 days, but wanted to let you know my experience. I did buy one on 2/9/13. Store 2333, register 009, transaction 474. Service was very good, but exasperating not being able to hear the aria- then make my choice.

    • Rita Boyle says:

      Store 2845
      Purchase date 3/16/13
      Regiser 004
      Transaction 8295
      sEvery employee I have encountered has been most helpful.


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.