survey.steinmart.comStein Mart Customer Experience Survey

survey.steinmart.com - Stein Mart Customer Experience Survey

Stein Mart Customer Experience Survey PrizeStein Mart

  1. $1,000 Cash monthly

Stein Mart Customer Experience Survey Rules

  1. You do not need to make a purchase to enter or win
  2. Each person is limited to only one entry
  3. The potential winner will be contacted by telephone and/or email
  4. Prize will be sent to the winner within 4-6 weeks of completion of the winner verification process

Stein Mart Customer Experience Survey Usability Report

  1. PC/Notebook usability rating: 4/5. About 5 minutes to finish, 1 open question and you need a receipt.
  2. Tablet usability rating: 4/5. No mobile page for Tablet. 1 open question and you need to enter personal information.
  3. Smartphone usability rating: 3/5. No mobile page for smartphones. You are can still finish Stein Mart Customer Experience Survey via smartphone.

Stein Mart Customer Experience Survey Step by Step Guide

  1. Log on to the official website.
  2. Click on the "Next" button to start the survey.
  3. Select the date of visit and enter the 4-digit transaction number, 5-digit store number and total purchase number shown on your receipt.
  4. Select answers to the questions related to your visit like "What time of the day did you visit Stein Mart?" and so forth.
  5. Answer the open question "What, if anything, could Stein Mart have done better to improve your most recent shopping experience?".
  6. Rate the store regarding the associates, your shopping experience based on your most recent visit.
  7. Select answers to the questions about yourself like your age, gender, etc.
  8. Enter your personal contact information like your name, phone number and so forth and click "Next" to finish the survey.

More Information about Stein Mart
Founded by the current chairman's grandfather just after the turn of the 20th century, the Stein Mart concept has evloved into a nationwide network of easy-to-access freestanding stores. The merchandise includes current-season, brand name fashion for women and men; accessories; home decor, linens; and shoes. All are at prices up to 60% below department store prices, every day.

You can sign up to enjoy the benefits of being a Stein Mart Preferred Customer. The benefits include:

  1. Special notice of events and sales mailed to your home
  2. Members-only shopping days
  3. Special birthday discounts
  4. Email announcements

Visit survey.steinmart.com and try your luck!

About Stein Mart Customer Experience Surveysurvey.steinmart.com - Stein Mart Customer Experience Survey
Survey Website: survey.steinmart.com
Survey Incentive: $1,000 Cash
Host website: survey.steinmart.com
Marketing Support: Stein Mart

How does the service help you?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 0/5 (0 vote cast)

33 comments on “survey.steinmart.com - Stein Mart Customer Experience Survey

  1. Patty Allen says:

    I went to the Stein Mart store on Placentia Blvd...My experience was delightful as always and I was looking for a particular item and I asked Allisan to help me and she along with Shannon took several minutes looking for that item at another store..They were most helpful and friendly...I went to pay and the line was pretty long in within minutes employees were up and helping the customers..I once again meant up with Shannon who (must be a jack of all trades) was helping customers with items to be checked out..The line went fast...It is employees like these two that make shopping a Stein Mart even a better experience...Thank you...Patty Allen

  2. Patricia Duffy says:

    Love SteinMart

  3. Carol says:

    Every shopping experience at Steinmart is a joy, regardless of what I buy. Yesterday I found such bargains that I left the store amazed, to be honest. All the sales folk are so nice, courteous and helpful. And the checkout lady Armida was very friendly and patient while a minor issue with my new credit card was resolved. I appreciate this store very much

  4. Kathryn M. Shine says:

    I found all employees, friendly, courteous, knowledgeable about products, suggested different ideas in matching & knew the answers of why a product wasn't in the store. Christy @ the Orchard Park, NY., store was extremely aware of my needs & helpful on 2 recent occasions! I would be proud of my employees at this store!I was in too much of a hurry both times but the suggestion of a STEIN MART CARD was suggested each time ,as was, looking on line for products if I can not get it in the store! I wish all stores chose & trained employees as good as these people were able in their positions. The atmosphere was light & professional! Thank you employees! I will shop STEIN MART again! Mrs. Kathryn M. Shine

  5. K ransom says:

    I tried to complete the survey however on the first page I got a message that the transaction number s/b 1000 to 9999 ! What is this ? My four digit number was less than 1000 but still four digits.

  6. Marian Sim says:

    I love this store. I only wish I had access to one in Wyoming/Colorado. Everytime I am visiting Rockwall, TX I visit the Steinmart store. In fact I have spent a lot of money there in the last four months. Love the products.

  7. michelle says:

    I was at your store today,couldn't find the sales person in the shoe dept., and when I did it was like I was a bothering her,until one of your other sales person came to me and asked if she could help me,
    I believe her name is Tammy and what a gem she was. I'll be back just because of her.
    You should have more people like her. Thanks for listening.

    Michelle Minges

  8. Millicent Lowery says:

    I love Stein Mart clothes. I would like for the sale coupons to be valid from Frday to Sunday.

  9. Dot M Barker says:

    I enjoy shopping at Steinmart and finding the great bargains there and the quality clothes that are available!

  10. Joan says:

    First time Stein Mart shopper. My sales associate, Loetha Partee, was awesome. Due to her, I will be a life long customer at the Flower Mound store.

  11. Donna says:

    the cashier was not very nice. almost to the point of being rude. YOU CAN'T GET SIGNED ON FOR THE SURVEY !!!!!!

  12. Elizabeth Berry says:

    I visited your store on Saturday 7/5/14 and was checked out by a very nice lady with a pleasant attitude. She greeted me and also signed me up for a Stein Mart Card where I will be able to get E-mail and coupons. (not a credit card) Her name was Gale. I tried taking the online survey but for some reason was unable to get in, but I had to leave my feedback regarding the excellent Customer Service she gave me and I felt appreciated. Because of her I will continue to shop at Stein Mart. She's an asset and I am certain other customers feels the same about her. By the way Store # 190 Florence, SC 29601

  13. Nancy Powell says:

    I just want to take a minute to tell you about a wonderful person you have working for you at your store on Alantic Blvd Jax Fl. store number 00309. Her name is Sakwa I made sure to find out her name as It was my first time in Steinmart and she was beyond helpful and I wanted to just take the time to tell you as she is a asset to your company. I have met many sales people but not like her. She didn't bother me like some do but was always close by to answer any questions I had and told me the areas I need to go to , to find what I was looking for.

  14. kathy cook says:

    love the SteinMart in Rockwall Texas

  15. Jan Moore says:

    Had a great experience with SEV at your store on Sand Lake Rd. Fl. She was amazing & Jay Stein you would have been proud by the way she epitomized my shopping venture. She stopped what she was doing to help me find an item, instead of the "If it's not out, we don't have it" answer.. Asked the manager, who was beyond amazing( can't remember her name). Daytime 4-14-14. Well, I left very satisfied & made me rethink Stein Mart after some not as pleasant past experiences.. Love your store & SEV should be the norm, not a once in a while.. Someone was very wise to hire both Sev & your manager.. Job well done, thank you...

  16. Bonnie Gibson says:

    Cannot get into your customer service survey to try and win prize. See someone else replied that your website doesn't work with the surveys?

  17. Anne Birke says:

    I had a very pleasant experience, January 30, 2014 at the Johns Creek, GA, Stein Mart Store. While my husband waited in the car, I ran in to check if any stand-alone jewelry boxes were still available after the Christmas rush! Unfortunately, they weren't on sale, but there was one boxed unit still available and JoAnn quickly brought it to me from the storage area in the back! She offered to open an account so I could save 10% since it wasn't on sale! It only took a matter of minutes! Jo Ann was extremely helpful, very courteous and offered to carry the box to the car.

    Anne Birke

  18. Mary Hutchinson says:

    Always friendly at my Valrico, Fl store. Anytime I visit any of your stores the employees seem to be just as friendly. The 2 times I wanted something located and sent to me, the associates were great.

  19. Eleanor Frazier says:

    I would like to know how do you expect for your customers to participate in any surveys when your website does not function. We, as customers miss any opportunities for winning if there is always errors on the page. I feel you should compensate us with something besides a coupon for the problem we have deal with concerning your website.

  20. Linda says:

    I would like to say I recently shopped at store #328. My experience was amazing. I was looking for a top. None of the ts suited my figure. Along came Morgan. Within a few minutes she located the most beautiful and exceptional fitting top. That is customer service at it's best. Her personality and skill are#1 in my book. I believe she is an asset to your company

    Linda. Chriss

  21. mary henley says:

    I love going to see the colors and get the great deals.

  22. Clara Thomas says:

    I love Steinmart. I always shop there first if I'm looking for clothing. I know I will always find something that works for me. I just wish the petite department had a better selection.

  23. Cathie says:

    This was my first trip to Stein Mart and I was disappointed as the petite section was small and did not have the styles in the regular sizes. I also did not see any wide width for shoes. I did not encounter a salesperson in my search. My husband did buy a jacket and it was small which he needs.

  24. Lea Thomas says:

    The stor clerks are very friendly and always willing to go an extre step. My arms were full as I was having great luck finding bargains. The girl offered help and went to get a cart for me ....she was soooo kind.

  25. Carmencita Damian says:

    I like shopping at Stein Mart. Whenever I can not find something the sales associates are more than happy to assist me.

  26. Terry Wright says:

    I love Stein Mart! The current selections are great. Good prices .

  27. CYNARA EMORY says:

    I am a very frequent Stein Mart customer and have been for many years.
    Usually I do shop on store #011. I have also patronized fashion shows in which your line of clothes and accessories had been showed.
    My experience, through the years has been very positive. Your employees nice, and helpful, I know some of them by their first name since I am dealing with them for long time and many faces are very familiar. They recognize my too.
    My last visit to this store, was last Saturday, August 10th and I was delighted that once again, I found "treasures" at resanoble prices, and that Angela G. checked me out like she has done tons of times always with a good attitude and a friendly smile.

  28. Madeline Crotty says:

    I find all the cashiers at Steinmart's very helpful, courteous and quick, especially Debbie.

  29. zozo says:


    I Like to tks " Miss Jill " who was helpful to me in steinmart

  30. Mary Nelson says:

    Was treated with the utmost respect at the checkout counter.

  31. Kimberly Bloom says:

    Steinmart is a place where my mother, my sisters and I shop...It's clothing are a great quality...while the sales keep you coming back for more... I look forward to the new arrivals at the same time I know I will purchase each piece at a fantastic steal of a price... Thanks Steinmart... And as much as I love shopping at Steinmart I was super proud to be notified the stores would be closed on Easter! Be blessed.....

  32. Richard Engel says:

    This was a combination visit - purchase Easter decorations and buy a birthday present both of which were accomplished with ease.

  33. Bonita Krull says:

    I have been shopping at Steinmart for over 20 years. It's my favorite stylish store! Very satisfied! I am a happy camper for Steinmart.

  34. rosario yrady says:

    quiero participar en el survey y asi tener oportunidad de ganar la tarjeta

  35. rosario yrady says:

    me gusta comprar en Steinmart sobre todo con los cupones de descuento en el red doot

  36. helen siswein says:

    My slip says to go to this website to answer a survey to qualify for a chance to win a prize. How many hoops must I jump thru to enter????????????????
    There is no place tp enter here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  37. Melva Edens says:

    Stein Mart is my favorite place to shop


After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.


Are you encountering troubles during taking a survey? Don’t get annoyed and Surveycab.com FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveycab.com to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveycab.com to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.