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7. How to redeem a prize?
1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.
2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.
In regards to a lease agreement when leasing a Nissan I had a buyout of $15.600 which in calling Nissan they said it was not negotiable the car in question was worth between $10.800and $12.100 with an overall $11.500 I hope this information is useful for everyone in the future because why should a person pay more for something worth less
PS all of this was not fully disclosed to me at that time. because the salesman was interested more in commissions than The customer themselves So people Beware
Darlene Breeden is my sales persons and friend. I was not thinking to by a new car or any car . I seen her in the store on her day off. She says I have your paper work on my desk, I will call you the next day. Long and behold the phone rang at 2:30 pm at 4:00pm we had made a deal and my husband (Mike) and I drove one in our NEW 2017 Altima Black on Black. It shines and rides just as smooth as she looks. We love it. It was and great experience. This is my third Nissan and the second I brought from Darlene. She is an assess to the company, she is not pushy she gives you the info so well that you almost can't say no. She is just wonderful! Thanks Darlene
Nissan of garden city is the best.mary jane in the service department is awesome.she is very helpful.nissan is so lucky to have her in your team.highly recommend
Had great help by Victor Garcia at Imperio Nissan of Garden Grove .Really wish I would be able to complete the online survey but it keeps saying I already did or my time has expired to submit one which is not true. Would it be easier to just call or email the place I bought my car?
Warren is my service associated ,he's always helpful and ready to take care any issues or problems I may have when I come in to AutoNation Nissan on Thornton Rd. Lithia Spring,GA
Service was very helpfull. All personal were very friendly. I always enjoy visiting the service dept. Thank you
Pleased with service.
great experience as usual from Nissan techs
On June 3, 2016 I took my Nissan Altima into Dublin Nissan in Dublin Ga. This is not anywhere close to where I live but I needed my oil change and tire rotation done.
I was first welcomed by the Service Manger Rick Wilkins. What a absolute charming guy. He is all about the customer. Asked me several times how I was enjoying my car and if I had any questions I needed answered.
Daphany Johnson was my actual service advisor. She went over my ticket and explained what I could be expecting for maintenance on my next visit.
I truly wish I lived closer because I have had some bad experiences prior to this. They didn't try to pull anything over on me just because I was a female.
Hats off to this great service department in Dublin Ga.
I had service on July 5 2016 on 2006 Altima at Nissan World Springfield NJ Car was brought in on
July 1 Could you submit survey form
It's a plerause to find someone who can identify the issues so clearly
Big KUDOS to Bob Moore Nissan of Norman OK. Emmitt in sales and the young lady in the Business Office did a super job! They were extremely patient with our constantly changing needs and request for a no hastel, speedy, and above board sale process. We love our new Murano and will buy our next Nisan at Bob Moore Nissan of Norman. Outstanding experience!
Mark Bosse , is an awesome sales representative for Nissan! Mark is very professional and very informative and knows how to be very accommodating with a first time lease buyer. Thank you
Yes, I am very happy with my new car. Also, Mark Bosse went above and beyond to help provide a great experience for me since I have never leased a car before.
Weston Nissan has lied to me so many times. People should run the other way before using Nissan Motor Acceptance Corp. When leasing from Nissan you will get stuck with their Nissan Acceptance Corp. which is one of the worst customer service I have ever encountered. They are only good at taking your electronic payment and nothing else. You will be on hold for hours. Today I was on hold for one hour and then got a nasty customer service person named Karen. Spoke with her supervisor and even she was discourteous. Weston Nissan lied and said they would pay the remaining balance on my lease and didn't. Now I have to pay it and now they say we will get back to you but in the mean time the Acceptance Corp. sends me to collections because Weston Nissan lied and said they would pay it.
You send me a survey, but I am not able to go into it and do the feedback. I've also tried the URL link and the same thing. It won't take me to the survey. I tried going through the link above "mysurvey.nissanusa.com" and still does not get me to survey.
My Nissan is defective,seats vibrate,paint does not match,moldings do not line up and Nissan will not do anything about it. I am very sorry i bought a Nissan.
Free knowledge like this doesn't just help, it promote decoarmcy. Thank you.
I receiveda letter asking me to do an online survey in reference to a new vehice I purchased. Your web site is not user friendly.
my husband works 60 hours plus a week to sell your product and he is being FINED $1000 dollars because of a bad survey. The person who purchased had to wait over 4 hours to get into finance. My husband had NO CONTROL over this, but Because a bad survey was turned in, our family won't be able to meet our bills this month regardless of how much he sells. Do you seriously advocate dealerships fining people over things that the salespeople can't control? $1000 dollars? Seriously? How about strive to treat your employees as good as your customers. This is a fleecing for you to make more money and take advantage of hard working employees.
have a lot of trouble with the airbag lite on the passenger side where my wife sits it hasn't been working correctly right now it is at the dealership being fixed the lite is supposed to shine for 7 seconds if the seat is occupied then go out it has been very erratick sometime staying on and not going out at all it is a great car otherwise.
Mine
Hi..my car can never be more happy on the road'.. Knowin safety first stall times.That goes for me and my wife too.
Thanks for service..my car..can never be more happy on the road..that goes for me and my wife too.
I completed a survey for Barr Motors on 2/23/2015. Evidently I misunderstood or answer some questions wrong. I was more than satisfied with the service received in each department. I will recommend the dealership to anyone. They really went the extra mile for me and my family.
Love the car, and extremely happy with my recent service
i just purchased a 2015 Nissan Note SR .... i love it! my sales consultant Mr. Adolfo Escalera was great! .. this is the second car i buy with him helping me every step of the way to get me the best deal. im very pleased, not only with my new car but with him as my sales consultant. GREAT JOB IN GIVING ME THE BEST DEALS ...THANK YOU MR.ESCALERA!!!!
To whom it may concern:
I just received a survey from J.D. Power this week. I tried to enter the wed site given and was told the survey was closed. I own a Nissian 370 Nismo and there are a few things I would like to see improved. First and foremost, I would like to improve the horse power in the engine. Because every on in America starts off with 450 plus in cars that cost 40k and more. Second, the drivers arm rest button, keeps popping open when you rest your arm on it and drive. It can be quite disturbing when you shift from gear to gear. Sound reduction in the car with respect to road noise would be better improved, so you don't have to run up the Bose sound system to block it out.
With Respect;
Patrick Beattie
Kudos to Jim Keras Covington Pike, Memphis, Tn location. Travis Bruce and staff were beyond professional. Top Notch Indeed.
Words can not express how pleased I am with their service. I am pleased to be a NISSAN customer once again.
One can never have too much great customer service!!
Covington Pike Rocks!!!
I own a D40 king cab utility.
It has now done over 100000 and been a great vehicle.
When is the new model due.?
Will there be a change in the 4WD electric shift. The current system is not good.
The gearing in these vehicles is far too high in 1st and reverse which is hard on clutches.
I hope that there is a change in gear ratios also.
I will never step foot in that dealership again!!! It was not the service I take offense with but the sales staff. They are crooks! I was trying to buy my leased car and was immediately put on the defense in doing so. I am a sales person myself and understand the game however their arrogant, demeaning, aggressive condescension was insulting. I don't like being lied to either. Was also told I was required to purchase a gap. Afterwards when I realized this was incorrect, I signed a Gap addendum to cancel and my bank has still not received the refund. Car is great! Just don't step foot into the dealership in Tustin, CA